Job Title: Patient Benefits Coordinator

Location: Edmond, OK
Pay Rate: $22 - $26 per hour

About the Role:

As a Clinical Patient Benefits Coordinator, you'll be the go-to expert for helping patients understand their insurance coverage and financial responsibilities. Your role is all about making the process smooth and stress-free for patients while ensuring accurate financial coordination. Youll work closely with healthcare providers and clinic staff to deliver clear, compassionate support.

Your Day-to-Day:

Schedule:

• Monday to Thursday: 8:00 a.m. - 5:00 p.m.

• Friday: 8:00 a.m. - 1:00 p.m.

Insurance and Benefits Management:

• Verify patient insurance coverage and eligibility, including obtaining prior authorizations.

• Accurately calculate patient financial responsibility.

• Clearly communicate payment expectations and financial details to patients.

Referral and Authorization Coordination:

• Process referrals and authorizations for services such as Radiology, Pain Management, and Neurology.

• Maintain precise records of patient payments and third-party transactions.

Patient Scheduling and Communication:

• Schedule appointments and manage patient communications efficiently.

• Respond promptly to phone calls and voicemails with professionalism.

Financial Coordination and Compliance:

• Ensure compliance with HIPAA regulations and maintain confidentiality.

• Keep patient records up-to-date in the Electronic Health Record (EHR) system.

Team Collaboration:

• Support your team with accurate information and clear communication.

• Foster a positive, team-oriented environment.

Your Expertise:

• Strong understanding of commercial insurance, Medicare, Medicaid, and third-party payer policies.

• Skilled in handling referrals, authorizations, and pre-determinations.

• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).

Your Skills:

• Outstanding customer service skills.

• Sharp analytical and problem-solving abilities.

• Excellent verbal and written communication.

Your Strengths:

• High attention to detail and accuracy.

• Efficient multitasking and time management.

• Able to type at least 50 words per minute.

Must-Haves:

• 1-2 years of experience in medical insurance, benefits verification, prior authorizations, or medical billing preferred.

• An Associate's or Bachelors degree in healthcare, business, finance, or a related field is a plus.

• Experience with Electronic Health Record (EHR) systems is preferred.

Physical Requirements:

• Comfortable working in a fast-paced environment.

• Ability to sit, perform data entry, and view computer screens for extended periods.

Why Join Our Partner?

Our partner is committed to providing exceptional patient support and maintaining high standards in billing and financial coordination. They value clear communication, teamwork, and continuous growth. If you're passionate about making a difference in healthcare and enjoy being part of a supportive team, this opportunity is for you!