Are you experienced in benefits verification and passionate about helping patients understand their insurance coverage?

We're looking for a Pre-Cert Coordinator (Infusion Services) to join a respected healthcare team in Edmond, Oklahoma. This role is ideal for someone who thrives in patient-facing conversations, knows their way around insurance plans, and enjoys bringing clarity and compassion to every step of the patient journey, especially in the world of infusion services.

Reports to: Billing & Patient Services Supervisor
Location: Edmond, Oklahoma (onsite)
Schedule: Monday Thursday: 8:00 a.m. 5:00 p.m.
Friday: 8:00 a.m. 1:00 p.m.
Why the role is open: Growing infusion program and increased patient volume

WHY THIS ROLE STANDS OUT:

• Stable weekday schedule with early Fridays
• High-impact role supporting both patients and clinical teams
• Opportunity to specialize in a growing area of healthcare: infusion therapy
• Supportive, team-first culture with professional development opportunities
• A partner organization that truly values communication, compliance, and patient care

WHAT YOU'LL DO:

As a Pre-Cert Coordinator - Infusion, you'll play a critical role in helping infusion patients understand and navigate their insurance benefits, coordinate prior authorizations, and ensure smooth financial workflows.

Key responsibilities:

• Verify patient insurance benefits and eligibility for infusion services
• Obtain prior authorizations for specialty medications and treatments
• Calculate and communicate patient financial responsibilities with clarity
• Coordinate with outside providers for seamless infusion referrals
• Review and manage payment records, ensuring accuracy in patient billing
• Assist patients in accessing copay assistance or financial support programs
• Answer calls, return voicemails, and complete EHR tasks promptly
• Collaborate with clinical and billing teams to streamline patient care
• Provide compassionate, knowledgeable service with a patient-first approach

REQUIREMENTS:

• Strong knowledge of Medicare, Medicaid, and private insurance policies 
• 2-3 years of experience in medical insurance, benefits verification, or prior authorizations with Infusions!
• Familiarity with specialty pharmacy, PBM processes, and infusion billing
• Excellent communication and problem-solving skills
• Proficiency in EHR systems and Microsoft Office Suite
• Typing speed of 50 WPM

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS:

• Frequent computer and data entry work
• Must be comfortable working in a fast-paced clinical office setting
• Ability to sit and work at a desk for extended periods

WHY JOIN OUR PARTNER?

Our partner organization is known for its commitment to patient care, financial transparency, and operational excellence. You'll be joining a collaborative team that supports one another and puts patients first, especially in complex care areas like infusion therapy. If you're organized, compassionate, and ready to take the lead on patient benefits coordination, we'd love to hear from you.

About ImpactKare:

ImpactKare is a boutique staffing partner specializing in mental health, allied health, and clinical placements. We know what it's like to work on the front lines, and we're here to make hiring (and job hunting) more personal. Whether you're a facility that needs strong, reliable talent or a clinician looking for your next chapter, we're in your corner.

We believe in transparency, long-term partnerships, and doing the right thing even when no one's watching. Recruitment should feel like someone cares because we do.