About the job Sales Associate
StretchLab is Changing Lives, One Stretch at a Time
At StretchLab, we believe movement is freedom. Our one-on-one assisted stretching sessions help people move better, feel better, and live better, whether they're athletes, desk workers, seniors, or weekend warriors. We're not just a wellness studio, we're a movement, and we're looking for a high-energy Sales Associate who's excited to be part of it.
If you're a people person who loves fitness, thrives on closing sales, and knows how to build trust with every interaction, we want to meet you.
What You'll Do
As a Sales Associate at StretchLab, you're the first impression and the heartbeat of the studio. You'll be responsible for converting curiosity into commitment and making sure every guest feels valued, heard, and excited to return.
Sales & Membership Growth
- Make 50+ outbound calls daily to follow up with leads, reconnect with past clients, and fill intro stretch appointments
- Guide prospects through studio tours and first-time sessions with energy and confidence
- Close membership and package sales by focusing on the value of the service, not just the price
- Overcome common objections with empathy, professionalism, and positivity
- Upsell retail products and upgraded services that support client goals
Client Experience & Studio Operations
- Create a warm, inviting experience for first-timers and returning members alike
- Handle multiple priorities at once, checking in guests, answering phones, booking sessions, and supporting team operations
- Address studio needs quickly, whether it's a printer jam, low supplies, or assisting a delayed Flexologist
- Maintain a clean, organized, and client-ready front desk and lobby area
- Use systems like ClubReady (or similar CRM) to manage leads, track follow-ups, and keep your pipeline full
Community & Marketing Support
- Assist with social media content, marketing initiatives, and local outreach to bring new leads into the studio
- Represent the StretchLab brand with professionalism and passion, both in and out of the studio
Who You Are
- You have sales experience in a fitness, wellness, or service-based role (gym, spa, salon, boutique studio, etc.)
- You're comfortable making outbound calls, handling objections, and following a structured sales process
- You're organized, goal-driven, and comfortable using CRM or scheduling platforms
- You're a natural rapport-builder, especially with people who may be new to assisted stretching or wellness services
- You're proactive, solutions-oriented, and thrive when given ownership of your goals
- You're available at least one weekend day and have 20-25 hours per week of availability
- You live locally or have a reliable commute to the studio
- You're motivated by performance-based incentives and enjoy earning commission
What You Get
- Competitive hourly pay + commission + monthly performance bonuses
- Career growth opportunities in a rapidly expanding wellness brand
- A fun, inclusive studio culture that celebrates community, connection, and movement
Ready to Help People Move Better and Feel Better Every Day?
If you're passionate about wellness, love connecting with people, and want to be part of a team that's making a difference, wed love to hear from you.