Client Concierge

Job Description:

As a Client Concierge at Lindora Amherst, you will play a pivotal role in ensuring that our clients receive the highest level of service and support. Your focus will be on creating a welcoming and efficient experience for clients as they embark on their health and wellness journeys. This part-time position is ideal for individuals who are passionate about customer service and eager to contribute to a positive work environment.

Key Responsibilities:

- Greet and assist clients upon arrival, ensuring a warm and friendly atmosphere.

- Schedule appointments and manage client records with attention to detail.

- Provide information on services and programs offered by Lindora to clients and address any inquiries.

- Collaborate with team members to ensure seamless service delivery and client satisfaction.

- Maintain the cleanliness and organization of the reception area and waiting spaces.

- Process payments and handle administrative tasks as required.

Required Qualifications and Skills:

- High school diploma or equivalent; additional education in hospitality or customer service is a plus.

- Previous experience in a customer-facing role is preferred.

- Excellent communication and interpersonal skills.

- Strong organizational skills and attention to detail.

- Ability to work independently and as part of a team.

- Proficiency in using basic office software and scheduling tools.

Preferred Experience:

- Experience in a healthcare or wellness environment is advantageous.

- Familiarity with appointment scheduling and client management systems.

Unique Aspects of the Role:

- Work in a supportive and collaborative team environment.

- Opportunities for professional growth and development.

Benefits and Perks:

- Competitive hourly wage ranging from $17 to $20.

- Flexible part-time hours to accommodate your schedule.

- Employee discounts on services and products offered by Lindora.