Client Concierge

As a Client Concierge at Lindora Briargate, you will play a vital role in providing exceptional customer service to our clients, helping them achieve their health and wellness goals. This part-time position offers an opportunity to work in a dynamic environment where your contributions directly impact client satisfaction and retention.

Key Responsibilities:

- Greet and assist clients upon arrival, ensuring a warm and welcoming atmosphere.

- Schedule appointments and manage client inquiries efficiently via phone and in-person.

- Provide information about services and programs tailored to client needs.

- Maintain accurate client records and follow up on appointments and progress.

- Collaborate with healthcare professionals to ensure seamless service delivery.

- Address client concerns and feedback promptly to enhance their experience.

Required Qualifications and Skills:

- High school diploma or equivalent; additional education in health or wellness is a plus.

- Strong communication and interpersonal skills to engage effectively with clients.

- Excellent organizational skills and attention to detail.

- Proficient in using computer systems and scheduling software.

- Ability to work in a fast-paced environment while maintaining a positive attitude.

Preferred Experience:

- Previous experience in customer service, healthcare, or wellness industries is advantageous.

- Familiarity with health and wellness programs or services is a plus.

Unique Aspects of the Role:

- Work in a supportive team environment focused on client success.

- Opportunity to contribute to a mission-driven organization dedicated to improving lives.

Benefits and Perks:

- Competitive pay rate ranging from $15 to $18 per hour.

- Flexible part-time hours to accommodate work-life balance.

- Opportunities for professional development and growth within the company.