Appliances Advisory

We are seeking a knowledgeable and customer-oriented Appliances Advisor to assist customers in selecting home and kitchen appliances that best suit their needs. The ideal candidate should have strong product knowledge, excellent sales skills, and a commitment to delivering an outstanding in-store experience.

Key Responsibilities:

Greet and engage customers to understand their appliance needs and preferences

Recommend suitable products based on customer requirements and product features

Demonstrate a strong understanding of home and kitchen appliances including refrigerators, washers, dryers, ovens, microwaves, and more

Stay up-to-date with product specifications, energy ratings, and technology trends

Provide accurate pricing, promotions, financing, and warranty information

Assist in merchandising and product display to ensure a visually appealing sales floor

Coordinate with inventory and delivery teams to ensure timely product availability

Resolve customer inquiries and issues with professionalism and product knowledge

Help meet and exceed sales targets and customer satisfaction goals

Maintain records of customer interactions and follow up as needed

Requirements:

Previous experience in retail sales, preferably in the appliances or electronics industry

Excellent interpersonal, listening, and communication skills

Strong understanding of major home appliance brands and features

Ability to work in a fast-paced retail environment with a team-oriented approach

High school diploma or equivalent; certifications in product knowledge or technical support are a plus

Basic computer skills for POS and inventory systems