Operations - Remote

We are seeking a detail-oriented and strategic Operations Manager to oversee the daily operations of our business. You will be responsible for improving organizational processes, ensuring efficient workflows, and supporting cross-functional teams to achieve company goals. The ideal candidate is proactive, highly analytical, and thrives in a fast-paced environment.

Key Responsibilities:

• Plan, manage, and coordinate all operational activities to ensure efficiency and effectiveness.

• Develop and implement process improvements to enhance productivity and reduce costs.

• Monitor KPIs and operational metrics to drive performance improvements.

• Work cross-functionally with departments such as Sales, Finance, HR, and Supply Chain.

• Manage vendor relationships and negotiate contracts to optimize value.

• Ensure compliance with company policies and applicable regulations.

• Prepare regular reports for senior leadership on operational performance.

• Lead, train, and mentor a team of operations staff.

Qualifications:

• Bachelors degree in Business Administration, Operations Management, or a related field.

• 5+ years of experience in operations or business management; leadership experience preferred.

• Strong understanding of operational systems, workflow optimization, and business strategy.

• Excellent analytical, problem-solving, and organizational skills.

• Proficiency in MS Office, Google Workspace, and operations management tools (e.g., ERP systems).

• Strong interpersonal and communication skills.

Preferred Qualifications:

• Masters degree (MBA or equivalent).

• Experience in [industry-specific detail, e.g., SaaS, e-commerce, logistics].

• Lean Six Sigma certification or similar process improvement training.