Agency Manager

Job Summary:
We are seeking an experienced and results-oriented Agency Manager to lead and oversee our agency operations. The ideal candidate will be responsible for driving business growth, managing client relationships, developing high-performing teams, and ensuring the agency delivers outstanding services that exceed client expectations.

Key Responsibilities:

• Lead, manage, and mentor a team of account executives, creatives, and other agency staff.

• Develop and implement strategies to drive business growth and acquire new clients.

• Oversee daily agency operations, ensuring projects are delivered on time, within budget, and to the highest quality standards.

• Build and maintain strong, long-term relationships with key clients, acting as the main point of contact for strategic discussions.

• Develop proposals, pitch presentations, and negotiate contracts to secure new business.

• Monitor client account performance, ensuring services align with agreed goals and deliver ROI.

• Manage budgets, forecasts, and financial performance of the agency.

• Identify opportunities to expand service offerings and upsell to existing clients.

• Ensure the team stays up-to-date with industry trends, tools, and best practices.

• Promote a positive, collaborative, and innovative agency culture.

Requirements:

• Bachelors degree in Marketing, Advertising, Business Management, or a related field.

• Proven experience in an agency leadership role such as Agency Manager, Account Director, or similar.

• Strong understanding of marketing, advertising, and media landscapes.

• Excellent leadership and people management skills.

• Strong client relationship management and business development abilities.

• Exceptional communication, negotiation, and presentation skills.

• Ability to multitask, manage multiple accounts, and prioritize in a fast-paced environment.

• Proficiency with project management tools, CRM systems, and budgeting software.