Assistant Service Manager

Are you a customer-focused professional with leadership potential? Were looking for a motivated Assistant Service Manager to support daily operations, drive customer satisfaction, and help manage service teams. Whether youre seeking automotive service manager jobs or a role in retail or technical support service management, this is your next career move.

Key Responsibilities

Support the Service Manager in leading day-to-day service operations

Supervise service advisors, technicians, and customer service staff

Monitor customer feedback and ensure high satisfaction levels

Coordinate repair timelines, service orders, and parts availability

Handle escalated issues and resolve customer complaints professionally

Ensure safety standards and quality control compliance

Train and develop junior service team members

Qualifications

Associate or Bachelors degree in Business, Automotive Technology, or related field

2+ years in a service supervisor role or customer-facing leadership position

Knowledge of service processes, warranties, and CRM systems

Excellent leadership, communication, and conflict resolution skills

Familiarity with performance metrics and productivity tools

Why Join Us?

Competitive compensation package with bonus potential

Advancement path to Service Manager or Operations Manager

Work with a reputable brand known for excellence in service

Health benefits, paid training, and career development programs

Whether youre searching for Assistant Service Manager jobs near me, automotive service careers, or customer service leadership roles this is your chance to lead, grow, and succeed.