About the job E-commerce Account Manager
As a Remote E-commerce Account Manager, you will be responsible for managing day-to-day operations and strategy for our accounts on online marketplaces such as Amazon, Noon, Flipkart, Shopify, and others. You will play a key role in ensuring account performance, listing optimization, advertising, promotions, inventory, and customer service meet brand and revenue goals.
Key Responsibilities
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Manage and optimize product listings (titles, descriptions, images, keywords) for e-commerce platforms.
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Monitor and analyze account health, product performance, traffic, conversion rates, and rankings.
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Plan and execute advertising and promotional campaigns (e.g., Amazon PPC, Sponsored Ads, Deals).
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Coordinate with warehouse, logistics, and operations teams to ensure stock availability and timely deliveries.
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Handle customer issues, returns, reviews, and seller performance metrics to maintain high ratings.
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Analyze sales data and trends to drive insights and revenue growth strategies.
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Stay updated on e-commerce policies, trends, competitor activities, and marketplace updates.
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Collaborate with marketing and creative teams for content creation and brand consistency.
Requirements
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2+ years of experience managing e-commerce accounts on platforms like Amazon, Noon, Flipkart, or Shopify.
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Strong understanding of e-commerce operations, listing optimization, and digital advertising.
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Proficient in using seller platforms and tools (e.g., Amazon Seller Central, Helium 10, Jungle Scout).
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Analytical mindset with excellent Excel or Google Sheets skills.
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Strong communication and organizational skills.
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Ability to work independently and manage multiple accounts/projects remotely.
Preferred Qualifications
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Experience with international marketplaces (e.g., Amazon US, UK, UAE, or KSA).
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Familiarity with tools like Google Analytics, Shopify Analytics, or Facebook Ads Manager.
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Previous experience in consumer goods, fashion, electronics, or FMCG sectors.
What We Offer
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Competitive salary + performance-based incentives
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Remote work flexibility
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Opportunity to manage global e-commerce accounts
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Supportive and collaborative virtual team environment
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Career growth and professional development opportunities