Microsoft Dynamics Functional Sr & Consultant

Senior

Responsibilities:

• Work closely with clients to analyze business requirements and translate them into functional specifications.
• Design and configure Microsoft Dynamics CRM to meet clients' specific needs and objectives.
• Lead and manage CRM implementation projects, ensuring deliverables are met on time and within budget.
• Conduct workshops, requirements gathering sessions, and user training to ensure successful adoption of CRM solutions.
• Provide expert guidance on CRM best practices, industry trends, and emerging technologies.
• Collaborate with technical teams to integrate CRM with other systems and applications as needed.
• Perform system testing, user acceptance testing, and post-implementation support.
• Proactively identify opportunities for process improvements and optimization of CRM solutions.
  
  Requirements:
• Minimum of 6 years of experience in implementing and customizing Microsoft Dynamics CRM.
• Deep functional knowledge of Microsoft Dynamics CRM modules such as Sales, Marketing, and Customer Service.
• Proficiency in configuring CRM entities, workflows, business rules, and dashboards.
• Strong understanding of CRM data management, including data migration and integration.
• Experience mentoring junior consultants.
• Excellent analytical, problem-solving, and decision-making skills.
• Outstanding communication, presentation, and interpersonal skills.

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Consultant

Responsibilities:

• Work closely with clients to analyze business requirements and translate them into functional specifications.
• Design and configure Microsoft Dynamics CRM to meet clients' specific needs and objectives.
• Lead and manage CRM implementation projects, ensuring deliverables are met on time and within budget.
• Conduct workshops, requirements gathering sessions, and user training to ensure successful adoption of CRM solutions.
• Provide expert guidance on CRM best practices, industry trends, and emerging technologies.
• Collaborate with technical teams to integrate CRM with other systems and applications as needed.
• Perform system testing, user acceptance testing, and post-implementation support.
• Proactively identify opportunities for process improvements and optimization of CRM solutions.
  
  Requirements:
• Minimum of 4 years of experience in implementing and customizing Microsoft Dynamics CRM.
• Deep functional knowledge of Microsoft Dynamics CRM modules such as Sales, Marketing, and Customer Service.
• Proficiency in configuring CRM entities, workflows, business rules, and dashboards.
• Strong understanding of CRM data management, including data migration and integration.
• Excellent analytical, problem-solving, and decision-making skills.
• Outstanding communication, presentation, and interpersonal skills.