Superintendent, Web Operations

Primary Responsibilities/ Accountabilities:

• Manages imports for SKU level price changes across 6 HBI owned websites within the Magento eCommerce platform
• Manages pricing uploads to ensure accurate pricing across different owened websites
• Responsible for style level product data setup of new color assortments and product attributes to optimize product assortment and shopper engagement
• Owns item setup for new products into the Magento platform. Utilize product extracts to analyze the ecommerce product assortment and recommend actions to ensure accuracy and completeness of data inputs
• Partners with Search Engine Optimization (SEO) team for execution and processes management of essential URL management, Meta data input (custom titles, descriptions, canonical designations, etc.) and Redirect updates
• Work collaboratively with business teams for input/output product data needs to provide a best in class e-commerce shopping experience
• Strong organizational, planning, and communication skills are a must as well as attention to detail and the ability to multi-task across rapidly changing business/consumer needs.
• Collaborates across internal functional areas as well as external partners in understanding Magento eCommerce capabilities and functionality to optimize conversion and sales 1

• Participates and provides recommendations on process improvements
• Performs User Acceptance Testing within the Magento Web platform to reproduce and test web merchandising fixes.
• Maintains subject matter expertise in Magento technology for e-commerce merchandising and web operations necessary for the success of the websites.

Minimum education and experience required:

• Bachelors Degree or 3 5 years of equivalent work experience required within eCommerce system operations
• Minimum 3-5 years of experience required in merchandising or retail management, ecommerce retail experience is preferred
• Knowledge of Magento e-commerce platform preferred
• Experience working as a data partner to marketing and business leads
• Advanced Microsoft Excel skills required. Very comfortable managing, manipulating and analyzing large data sets
• Strategic thinking with excellent problem-solving skills required
• Proven ability to build strong interpersonal relationships through strong communication
• Possess ability to manage multiple detailed execution plans, both internally and externally
• Fundamental understanding of direct response marketing activities such as paid, organic, remarketing, retention, display and affiliates.
• Effective time management and organizational skills
• Ability to drive and own work stream with strong sense of accountability and ownership
• Highly accurate and detail-oriented