Front Desk Receptionist

About Us

InMotion Physical Therapy is a growing outpatient and homecare rehabilitation company dedicated to providing high-quality, patient-centered care. We take pride in our professional yet compassionate environment where teamwork and communication are key.

Position Overview

We are seeking a friendly, organized, and detail-oriented Front Desk Receptionist to join our Toms River team. This role is essential in ensuring the smooth day-to-day operations of our physical therapy office and maintaining positive patient experiences.

Responsibilities

• Greet and check in patients with professionalism and warmth
• Handle patient intake and registration processes
• Verify insurance benefits and eligibility (including Medicare and in-network insurances)
• Schedule and confirm patient appointments efficiently
• Create and manage new patient cases for therapists
• Oversee and delegate tasks to the virtual assistant supporting the front desk
• Collaborate with the PT aide and therapy staff to ensure seamless office operations
• Communicate effectively with patients, therapists, and the homecare division team
• Maintain accurate records and ensure HIPAA compliance
• Provide exceptional customer service and foster long-term patient relationships

Qualifications

• Prior experience in a physical therapy, medical, or rehabilitation office preferred
• Strong knowledge of insurance verification, particularly Medicare and in-network plans
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency with scheduling software and Microsoft Office Suite
• Professional, kind, and patient-centered demeanor
• Ability to work independently while also collaborating as part of a team

Why Join Us

At InMotion Physical Therapy, you'll be part of a supportive and professional team that values integrity, compassion, and growth. You'll have the opportunity to contribute to both our outpatient and homecare operations while building lasting relationships with our patients and team members.

To Apply:

Please send your resume to hr@inmotionhometherapy.com with the subject line: Front Desk Receptionist - Toms River.