Salesforce Administrator

About the Role

ICP is hiring a Salesforce Administrator for one of our U.S.-based clients in the construction and mechanical insulation industry. This is a newly created position with a unique opportunity to shape the role from the ground up. Initially, the focus will be on enterprise adoption, acting as a champion for Salesforce across the organization, driving user engagement, and supporting employees through training and onboarding. Over time, this role has the potential to grow into a full Salesforce Administrator position, taking on more advanced responsibilities in system configuration and process optimization.

The ideal candidate will have experience working with Salesforce, project management, or process improvementideally within construction or technical services. This position requires strong analytical skills, attention to detail, and fluency in English to work closely with cross-functional teams and deliver results that improve estimating operations.

Key Responsibilities

• Act as a Salesforce advocate within the company, driving user adoption and supporting successful implementation across teams.
• Train internal team members on Salesforce functionalities and best practices to ensure confident and consistent usage.
• Collaborate with the Estimating Coordinator team to understand current workflows and identify areas for improvement.
• Develop and implement Salesforce solutions to streamline estimating processes, including data tracking and reporting.
• Monitor key performance indicators (KPIs) to evaluate the impact of operational changes and identify further optimization opportunities.
• Communicate with cross-functional teams (Sales, Operations, and IT) to ensure Salesforce is aligned with broader systems and business processes.
• Provide ongoing support and troubleshooting for Salesforce-related issues.
• Create clear documentation, including workflows, guides, and configuration logs, to ensure process sustainability.
• Support long-term goals of enhancing Salesforce functionality and take on expanded administrative responsibilities over time.

Qualifications & Experience

• Minimum of 1 year of experience using Salesforce in a professional environment.
• Fluency in English (both written and spoken) to communicate effectively with U.S.-based teams.
• Experience with Salesforce, project coordination, or process optimization, preferably within a construction or technical operations setting.
• Strong communication and collaboration skills to work across departments and align stakeholders.
• Strategic and detail-oriented thinker with a proactive problem-solving approach.
• Ability to manage multiple projects, prioritize tasks, and meet deadlines.
• Familiarity with performance metrics and KPI tracking tools is a plus.
• Previous experience working in fast-paced environments is preferred.

Benefits

• Social Insurance
• Health Insurance
• Quarterly Bonus Plan
• Professional Development & Training Opportunities

This is a full-time, on-site position in Cairo, Egypt, with working hours from 4 PM to 1 AM Egypt Time, Monday through Friday, to align with U.S. Central Time.

Our office is located in Nasr City.

If you are a driven and resourceful professional eager to optimize operations and make a real impact, we encourage you to apply!