Job Openings Technical Consultant Engineer

About the job Technical Consultant Engineer

MAIN DUTIES:

  1. Occupational Health & Safety and Environment responsibility.
  • Fully comply with OHS-PR-12 and SDD-ENV-PR-07
  • Must comply with all company QEOHS policy, procedures, standards, rules, regulations and will be measured against criteria outlined in Dialogue.

2. Complaint solving.

  • Complaint solving of concreting until complete customer (to meet satisfaction within SLA).
  • Support each other in TC team in complaint solving or when required by TCE Superintendent.
  • Job priority settlement (complaint solving/ support customer).

3. Technical Consulting to customers.

  • Work closely with Sales to define customers needs before offering the solutions.
  • Provide technical consulting on how to use INSEE solutions efficiently.
  • Coordinate the trial mix activities
4. Improve customer loyalty.
  • Promote INSEE cement solutions as the solutions for different requirements of customer.
  • Take lead the trial mix for RMX, project & CPM.
  • Approach projects, in collaboration with Industrial Sale
5. Training.
  • Internal training for another function
  • External training for customers

6. Pre-sales and market analysis.

  • Survey market and analysis data
  • Promote solutions to improve special cement volume.
  • Pre-sales activities for contractors, and non-contractors

7. Technical Service.

  • Promote technical services (i2i) to customers.
  • Understand value of technical services and how offer to customer.

REQUIREMENTS:

EDUCATIONAL QUALIFICATIONS

  • University (construction degree, construction materials).
  • Good hands-on knowledge of concrete & plaster/ mortar.
  • Presentation, interpersonal and communication (both verbal and spoken English) skills.
  • Business exposure preferred.
  • English knowledge: medium.

RELEVANT EXPERIENCE

  • 2 years work experience in construction/ consultant/ RMX Technical/ CPM Technical

LEADERSHIP COMPETENCIES

  • Analysis and Problem Solving
  • Planning and organizing
  • Customer Focus
  • Adapt and Learn