Team Leader / Senior Travel Designer

WE ARE HIRING : Team Leader / Senior Travel Designer

Role Overview

We are seeking an experienced Team Leader / Senior Travel Designer to join our team, specializing in the English-speaking market. The role involves building strong relationships with top-tier travel agencies, luxury suppliers, and high-value clients, while curating tailor-made travel experiences that highlight Sri Lanka as a premium destination.

Key Responsibilities:

• Develop and cultivate strategic relationships with travel agencies, tour operators, luxury suppliers, and high-value clients to drive revenue and strengthen brand reputation.
• Ensure compliance with quality standards and SOPs to consistently deliver exceptional service.
• Manage VIP inquiries and resolve complaints with professionalism and composure.
• Engage with tour operators from the UK, USA, and Australia to deliver bespoke travel experiences.
• Expand and maintain client and agent portfolios by building trust and nurturing long-term partnerships.
• Oversee the complete client journey from planning to post-travel follow-up, ensuring a seamless experience.
• Prepare budgets, monitor profits, and manage costs to deliver value while sustaining business growth.
• Supervise logistics and operational execution, including hotel arrangements, transportation, and curated luxury experiences.
• Lead real-time crisis management to provide support during itinerary disruptions or emergencies.

Candidate Profile:

• Minimum 4-5 years experience in the travel & tourism industry.
• Proven ability to design tailor-made, high-end itineraries with strong understanding of luxury traveler expectations.
• Strong communication and negotiation skills with fluency in spoken and written English.
• Proficiency in travel software tools and confidence with digital platforms for itinerary planning.
• Well-versed in global travel trends, especially in European source markets.
• Passion for promoting Sri Lanka as a premium travel destination.
• Proactive mindset, keen attention to detail, and ability to thrive in a high-demand environment.

Ready to take your career to new heights?

We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you! Our client is looking for a dynamic individual to fill the role of Team Leader / Senior Travel Designer English Speaking Market.

At InTalent Asia, we're not just recruiters; we're here to architect your career success. Join us in the journey of matching your skills with unparalleled opportunities.

Apply now and see how you can be the perfect fit for this exclusive position!

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