WE ARE HIRING: Executive / Senior Executive / Assistant Manager / Manager / Senior Manager / Head of Sales & Commercial

Location: Sri Lanka
Employment Type: Full time
Company Industry: Logistics and Supply Chain

Role Overview

We are seeking dynamic, target-driven, and commercially focused Executive / Senior Executive / Assistant Manager / Manager / Senior Manager / Head of Sales & Commercial to support business growth, customer engagement, opportunity management, and revenue generation within the logistics and supply chain industry.

The selected candidates will be responsible for identifying new business opportunities, managing customer relationships, achieving sales and gross profit targets, supporting commercial strategies, and contributing to long-term customer retention. The final designation will be determined based on the candidate's experience, leadership capability, market exposure, and current level of responsibility.

Key Responsibilities

Sales and Business Development

• Identify and develop new business opportunities within logistics, freight forwarding, and supply chain services.
• Generate leads through market research, customer visits, referrals, networking, and industry engagement.
• Promote logistics and supply chain solutions to prospective and existing customers.
• Develop and execute sales plans to achieve assigned revenue, volume, and gross profit targets.
• Support new business generation and ensure consistent revenue growth.
• Manage the full sales cycle from lead identification to proposal, negotiation, closure, and handover.
• Prepare sales proposals, quotations, presentations, and commercial recommendations.
• Monitor market opportunities and support strong opportunity conversion.

Customer Engagement and Account Management

• Build and maintain strong, long-term customer relationships.
• Understand customer supply chain requirements and recommend suitable logistics solutions.
• Strengthen customer engagement through regular visits, business reviews, and service discussions.
• Support customer retention and identify opportunities for account growth.
• Act as a key contact point for assigned customers and business opportunities.
• Coordinate with internal teams to ensure customer requirements are handled effectively.
• Maintain a high standard of customer service and professional communication.

Commercial and Performance Management

• Achieve assigned gross profit, volume, revenue, and customer acquisition targets.
• Track sales productivity, pipeline movement, customer activity, and target achievement.
• Maintain accurate sales pipelines, forecasts, customer records, and opportunity updates.
• Prepare regular sales reports, market updates, customer feedback summaries, and commercial insights.
• Monitor customer profitability, pricing, collections, and commercial terms where applicable.
• Support collections and ensure customer payment commitments are followed up professionally.
• Identify areas for margin improvement, cost efficiency, and commercial growth.

Leadership and Team Management

• Lead, guide, and motivate sales teams where applicable.
• Support branch, regional, or country-level sales performance based on the assigned designation.
• Provide coaching, direction, and performance support to junior sales team members where required.
• Maintain a positive team spirit and professional working environment.
• Foster strong collaboration with Operations, Customer Service, Finance, HR, and other internal teams.
• Support sales review meetings, target tracking, and corrective actions where required.
• Contribute to building a high-performance sales culture focused on accountability and results.

Market Intelligence and Strategic Support

• Monitor competitor activities, customer trends, market developments, and industry opportunities.
• Provide insights to support sales strategy, pricing decisions, and business growth.
• Support branch, regional, or country-level growth plans based on the assigned role level.
• Identify potential partnerships, key accounts, and high-value customer opportunities.
• Represent the organization professionally in customer meetings, industry events, and business forums.

Candidate Profile

• Degree or professional qualification in Business Administration, Marketing, Logistics, Supply Chain Management, or a related field will be preferred.
• Experience in sales, business development, commercial management, logistics, freight forwarding, courier, transport, or supply chain services will be preferred.
• Strong understanding of logistics, freight forwarding, supply chain, and customer service operations.
• Proven ability to achieve sales targets, gross profit targets, volume growth, and new business generation.
• Strong customer engagement, account management, and opportunity management skills.
• Excellent communication, negotiation, presentation, and stakeholder-management skills.
• Strong commercial awareness with the ability to drive revenue growth and customer profitability.
• Ability to work with cross-functional teams and maintain strong internal relationships.
• Good planning, reporting, follow-up, and pipeline-management skills.
• Proficiency in Microsoft Office applications and CRM or sales tracking systems will be an advantage.
• Target-oriented, proactive, professional, and accountable.
• Ability to work independently and manage multiple customer opportunities.
• Strong leadership and people-management skills will be required for Manager, Senior Manager, and Head-level roles.

Experience Guide by Designation

• Executive: 2+ years of experience in sales, customer acquisition, or business development.
• Senior Executive: 3 to 5 years of experience with proven target achievement and customer relationship management.
• Assistant Manager: 5 to 7 years of experience with strong account management, pipeline ownership, and commercial follow-up.
• Manager: 7 to 10 years of experience with team leadership, target ownership, and branch or segment-level responsibility.
• Senior Manager: 10 to 12 years of experience with strong commercial leadership, large account management, and multi-team coordination.
• Head of Sales & Commercial: 12 to 15+ years of experience with country, regional, or senior commercial leadership exposure.

Priority Candidate Profile

• Candidates with experience in logistics, freight forwarding, courier, transportation, shipping, supply chain, 3PL, or customer-facing commercial roles.
• Candidates with strong exposure to B2B sales, field sales, key account management, and commercial negotiations.
• Candidates with proven ability to generate new business and grow existing customer accounts.
• Candidates with leadership experience in branch, regional, or country-level sales teams will be prioritized for senior roles.

Ready to take your career to new heights?

We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got exciting opportunities for Executive / Senior Executive / Assistant Manager / Manager / Senior Manager / Head of Sales & Commercial within the logistics and supply chain industry.

Apply now and see how you can be the perfect fit for these exclusive opportunities!

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