Regional Sales Manager/Area Manager

WE ARE HIRING: Regional Sales Manager/Area Manager

• Drive overall performance of assigned stores against KPIs in the Balanced Scorecard (sales, profitability, customer experience, staff turnover, and audit scores).
• Mentor Store/Outlet Managers to build leadership capabilities and strengthen bench strength for future growth.
• Ensure flawless execution of brand standards in customer service, product quality, cleanliness, and speed of service.
• Monitor and enforce adherence to company policies, franchise standards, food safety, and labor laws.
• Conduct business reviews with Store/Outlet Managers and implement action plans for continuous improvement
• Promote a people-first culture by ensuring effective staffing, recognition, and employee engagement at all levels.
• Lead resolution of operational issues, customer complaints, and staff misconduct with urgency and integrity.
• Liaise with HR, Marketing, Training, and Supply Chain to ensure smooth operations and timely support to Stores/Outlets.
• Support the setup and operational readiness of new store openings within the region.
• Monitor restaurant-level cost controls, waste management, and inventory accuracy.

Requirements:

• Bachelors degree in Business Administration, Management, Marketing, or a related field.

• Minimum of 5 years' experience in retail operations, sales management, or multi-unit management, preferably in the food & beverage or retail sector.

• Strong leadership and team management skills.

• Proven track record of achieving sales targets and driving business growth.

• In-depth knowledge of customer service, store operations, and people management.

• Strong problem-solving, decision-making, and conflict resolution abilities.

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced, multi-location environment with a hands-on approach.

• Proficiency in MS Office and basic understanding of financial reporting.

Ready to take your career to new heights? We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you! Our client is looking for a dynamic individual to fill the role of Regional Sales Manager/Area Manager

At InTalent Asia, we're not just recruiters; we're here to architect your career success. Join us in the journey of matching your skills with unparalleled opportunities. Apply now and see how you can be the perfect fit for this exclusive position!