Senior Executive/ Assistant Manager/ Manager - Business Development and CRM

WE ARE HIRING: Senior Executive / Assistant Manager / Manager – Business Development & CRM

Location: Sri Lanka
Employment Type: Full-time
Company Industry: Logistics & Transportation

Role Overview

We are seeking a dynamic and results-driven professional to join our team as Senior Executive / Assistant Manager / Manager – Business Development & CRM. This role focuses on driving business growth, managing customer relationships, and enhancing sales performance within a fast-growing logistics and transportation environment.

Key Responsibilities

• Identify and pursue new business opportunities to achieve monthly and quarterly sales targets
• Develop, manage, and maintain a strong sales pipeline across key sectors
• Conduct regular field visits to engage potential clients and expand the customer base
• Build and maintain long-term relationships with clients to enhance retention and satisfaction
• Present sales performance, revenue, customer pipeline, and growth strategies to management
• Utilize CRM systems to track leads, manage customer interactions, and improve conversion rates
• Coordinate with internal teams to ensure seamless service delivery and customer experience
• Monitor industry trends, competitor activity, and emerging market opportunities
• Drive customer engagement initiatives and support digital transformation in CRM practices
• Ensure achievement of KPIs related to revenue growth, customer acquisition, and retention

Candidate Profile

• Bachelor's Degree in Business Management, Marketing, Logistics, or a related field
• Professional qualifications such as CIM or SLIM will be an added advantage
• Minimum 3–6 years of experience in business development, sales, or CRM roles
• Prior experience in logistics, transportation, or supply chain industry is preferred

Skills & Competencies

• Strong sales, negotiation, and business development skills
• Experience working with CRM systems and sales pipeline management
• Excellent communication, presentation, and interpersonal abilities
• Strong analytical and problem-solving skills
• Ability to work independently and meet targets in a competitive environment
• Good knowledge of logistics operations and customer lifecycle management
• Proficiency in Sinhala and English is required
• Highly motivated with a results-driven mindset

Ready to take your career to new heights?

We're InTalent Asia, your recruitment partner in Sri Lanka, and we've got an exciting opportunity for you! Our client is looking for a dynamic individual to fill the role of Business Development & CRM.

Apply now and see how you can be the perfect fit for this exclusive position!

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