WE ARE HIRING: Receptionist

Location: Sri Lanka
Employment Type: Full-time
Company Industry: Banking

Role Overview

We are seeking a professional and well-presented Receptionist to manage front office operations, welcome visitors, handle calls, support administrative tasks, and ensure a positive first impression within a banking environment.

The selected candidate will be responsible for managing reception duties, coordinating visitor interactions, supporting internal teams, and maintaining a professional and organized front office area. This role requires excellent communication skills, a customer-focused attitude, and the ability to handle day-to-day front office responsibilities with professionalism.

Key Responsibilities

Front Office & Reception Management

• Welcome visitors, clients, and stakeholders in a professional and courteous manner.
• Manage reception area operations and ensure the front office is clean, organized, and presentable.
• Answer, screen, and direct phone calls to the relevant departments or personnel.
• Handle general inquiries and provide accurate information where required.
• Maintain visitor records and support access coordination as per internal procedures.

Administrative Support

• Support day-to-day administrative tasks required by the office.
• Assist with document handling, correspondence, and basic record maintenance.
• Coordinate with internal teams to support smooth office operations.
• Manage incoming and outgoing mail, courier coordination, and related documentation.
• Support meeting room coordination and visitor arrangements when required.

Customer Service & Communication

• Provide a professional and friendly experience to all visitors and callers.
• Communicate clearly in English and Sinhala.
• Use Tamil language skills where required to support customer and visitor communication.
• Maintain confidentiality and professionalism when handling information.
• Escalate inquiries or concerns to the relevant team members promptly.

Candidate Profile

• Minimum 2–3 years of experience in reception, front office, customer service, or a similar role.
• Experience in a banking, financial services, corporate, or customer-facing environment will be an added advantage.
• Excellent communication skills in English and Sinhala.
• Tamil language skills will be an added advantage.
• Pleasant personality with a professional appearance and attitude.
• Strong interpersonal and customer service skills.
• Good organizational and coordination abilities.
• Ability to handle calls, visitors, and administrative tasks efficiently.
• Computer literacy and basic knowledge of MS Office will be preferred.
• Ability to maintain confidentiality and work in a professional banking environment.

Ready to take your career to new heights?

We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you! Our client is looking for a dynamic individual to fill the role of Receptionist.

At InTalent Asia, we're not just recruiters; we're here to architect your career success. Join us in the journey of matching your skills with unparalleled opportunities.

Apply now and see how you can be the perfect fit for this exclusive position!

#InTalentAsia #CareerOpportunity #JobVacancy #Receptionist #FrontOfficeJobs #BankingJobs #CustomerService #ElevateYourCareer