Operations Manager

Unleash Your Talents with Us!

Hi there, our future Operations Manager! Happy to see YOU here.

Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources, Information Technology, Customer Service, and Marketing to Sales and Operations.

From humble beginnings, we have built our company from our first team member onwards. Initially, we were lending support to an Australian print manufacturer - The Lamson Group.

Since then, we have continued to uphold our core values and culture and developed a deeper understanding of how people need help to succeed in their goals. And YOU might be a part of this amazing growth as our team keeps growing above all expectations!

What you'll do:

As an Operations Manager, you will lead and oversee internal operations across Human Resources (HR), Information Technology (IT), and Talent Acquisition (TA) while ensuring strong commercial visibility and control. You will be responsible for aligning teams, improving processes, and driving operational efficiency to support business growth.

You will also play a key role in protecting revenue by managing contract tracking and renewals, monitoring performance indicators, and identifying opportunities to improve profitability and expand existing accounts.

Key Responsibilities for this Role Include:

• Lead and align HR,IT, and Talent Acquisition functions
• Drive operational excellence by improving workflows and reducing inefficiencies
• Maximize the use of systems such as Sprout HRIS, Manatal, HubSpot, and Xero
• Strengthen hiring pipelines and ensure a smooth onboarding experience
• Own contract tracking and renewal processes to prevent revenue leakage
• Maintain visibility of client contracts, including timelines and values
• Monitor key metrics impacting revenue such as hiring delays, attrition, and capacity
• Build dashboards and provide actionable insights to leadership
• Optimize team capacity and resource allocation
• Ensure compliance with regulations and maintain operational reliability

Successful Candidates Must Have:

• 5–8+ years of experience in operations, preferably in BPO, offshoring, or shared services
• Experience managing HR, IT, and/or Talent Acquisition functions
  
• Strong process improvement and systems-thinking skills
  
• Commercial awareness and understanding of revenue and cost impact
  
• Proven ability to drive efficiency and team performance
  
• High level of ownership, accountability, and attention to detail
  
• Strong communication and stakeholder management skills

Work Arrangements:

• Schedule: 6:30 AM - 3:30 PM PHT
• Work Setup: Work On-Site
• Office Location: Parkway Corporate Center, Alabang, Muntinlupa City

What's in it for YOU?
At Integrated OS, we create career opportunities where you can thrive, grow, and make an impact.

• Competitive Salary & Benefits: Be rewarded for your expertise and dedication.
• Career Growth & Development: Work alongside international clients and gain valuable experience.
• Work-Life Balance: Our innovative activities, open communication channels, and commitment to inclusivity make every day exciting and rewarding!
• Collaborative & Supportive Environment: Be part of a passionate team that values innovation and teamwork.

Your seat awaits! Be part of our thriving team and CLICK APPLY!