Implementation & Solutions Engineer

Unleash Your Talents with Us!

Hi there, our future Implementation & Solutions Engineer! Happy to see YOU here.

Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources, Information Technology, Customer Service, and Marketing to Sales and Operations.

From humble beginnings, we have built our company from our first team member onwards. Initially, we were lending support to an Australian print manufacturer - The Lamson Group.

Since then, we have continued to uphold our core values and culture and developed a deeper understanding of how people need help to succeed in their goals. And YOU might be a part of this amazing growth as our team keeps growing above all expectations!

What you'll do:

As an Implementation Specialist Engineer - APAC, you will play a crucial role in ensuring the successful deployment and support of our software solutions. You will work closely with customers during the implementation and onboarding phases, as well as provide ongoing support post go-live. This role requires a good understanding of our software and backend services, strong problem-solving skills, and
excellent communication abilities.

Key responsibilities for this role includes:

• Solid experience in hospital IT environments, ideally with PACS/DICOM workflows or other imaging
  systems.
• You will bring strong technical knowledge combined with good communication skills to get your
  message across and clearly explain technical concepts.
• You have a customer-focused, go-getter attitude and aren't afraid to pick up the phone and
  contact clients to push along implementations.
• You love to work in teams and are proactive in reaching out to members globally and ensuring
  that Nicolabs's product and sales teams are aligned on the implementation schedules.
• You can also work independently, thanks to your eye for detail and structured approach.

Successful candidates must have:

• Previous experience in a technical support or implementation role.
• Familiarity with DICOM, PACS, and hospital IT.
• Experience using support ticketing systems, JIRA, Confluence.
• Verbal and written communication in Spanish, Italian, French or German.

Work Arrangements:

• Schedule: 6:00 AM - 3:00 PM PHT
• Work Setup: Work On-Site
• Office Location: Parkway Corporate Center, Alabang, Muntinlupa City

What's in it for YOU?
At Integrated OS, we create career opportunities where you can thrive, grow, and make an impact.

• Competitive Salary & Benefits: Be rewarded for your expertise and dedication.
• Career Growth & Development: Work alongside international clients and gain valuable experience.
• Work-Life Balance: Our innovative activities, open communication channels, and commitment to inclusivity make every day exciting and rewarding!
• Collaborative & Supportive Environment: Be part of a passionate team that values innovation and teamwork.

Your seat awaits! Be part of our thriving team and CLICK APPLY!