Business Analyst

The Business Analyst will provide business analysis expertise, experience, and skills to the Information Technology and business units at our client. The Business Analyst will build and develop relationships with business stakeholders, provide business relationship management support, provide business process analysis, business analysis planning, requirements elicitation, requirements lifecycle management, strategic and needs analysis, and solution evaluation on assigned projects and initiatives including workflow, business information requirements and modelling used to define business problems, and develop strategies for solutions.

The Business Analyst works closely with business units to fulfill its mandate and business needs by understanding functions, regulations, processes, and products. The Business Analyst will lead user groups through workflow analysis and the development and implementation of technology-based and procedural solutions.

Minimum Relevant Experience:

• Bachelors degree in Computer Science, Information Technology, Business Administration, or equivalent experience paired with ten (10) years of experience in Information Technology;
• Five (5) years of business analysis experience, specifically, gathering and documenting business requirements, and business process modelling;
• IT domain experience in two (2) or more of the following IT areas: Business Relationship Management, Application Development, Project Management, Quality Assurance, Infrastructure, and Maintenance and Support;
• Strong interpersonal, teamwork, facilitation, and negotiation skills;
• Strong critical thinking, analytical, and problem-solving skills; and
• Demonstrated written and verbal communication skills in English are required as this position will be working with end users.

Minimum Required Skills:

• Knowledge of business analysis methodologies and related tools and techniques;
• Ability to perform business analysis planning by preparing the business analysis approach, stakeholder engagement, business analysis governance, information management, and business analysis performance improvements;
• Working knowledge of requirements analysis and design definition by modeling requirements, defining requirements architecture, working with cross-functional teams to develop design options and analyze the potential value, and recommend solutions;
• Ability and demonstrated experience in establishing, strengthening and managing business relationships with key business partners/stakeholders
• Ability to use a personal computer and software (Word, Excel, Visio, PowerPoint) in a Windows environment;
• Ability to obtain, assess, and evaluate information;
• Ability to communicate effectively both verbally and in writing;
• Ability to provide excellent customer service;
• Ability to develop and deliver presentations and training;
• Ability to organize and prioritize workload; and
• Ability to build strong client and business relationships.
  

Preferred Skills:

• Experience with requirements management tools (i.e., Confluence, Jira, etc.);
• Experience with team collaboration tools (i.e., Confluence, Jira, SharePoint, etc.);
• IIBA CBAP certification would be a strong asset; and
• Working knowledge of IT contracts and contract management