Quality Assurance (QA) Engineer – CMS & CRM Projects

We are seeking a detail-oriented and proactive QA Engineer to ensure the quality, performance, and reliability of our website design & development projects (CMS-based) as well as CRM implementations and customizations. The ideal candidate will play a critical role in validating functionality, usability, integrations, and overall system stability before client delivery.

Key Responsibilities

1. CMS Website QA (Design & Development)

• Perform end-to-end functional testing of websites built on platforms such as WordPress, Shopify, Webflow, Wix, Squarespace, and custom CMS solutions.

• Validate UI/UX consistency against Figma/mockups.

• Test responsiveness across devices (desktop, tablet, mobile).

• Conduct cross-browser compatibility testing (Chrome, Safari, Edge, Firefox).

• Perform regression testing before deployments.

• Validate forms, workflows, payment gateways, third-party integrations, and APIs.

• Conduct basic SEO QA (meta tags, redirects, sitemap, schema validation).

• Validate website performance, page speed, and accessibility compliance.

• Report bugs clearly with steps to reproduce, screenshots, and severity levels.

2. Custom CRM QA (MERN Stack Application)

• Perform functional and integration testing of a custom CRM built with MongoDB, Express.js, React.js, and Node.js.

• Validate complex workflows, automations, pipelines, and role-based access controls.

• Test REST APIs using Postman or similar tools.

• Validate data accuracy, field mappings, and database integrity.

• Perform frontend validation (React components, dynamic forms, dashboards).

• Conduct regression testing after feature releases.

• Validate reporting modules and analytics dashboards.

• Assist in UAT cycles with internal stakeholders and client teams.

• Perform basic security validation (authentication, authorization, session handling).

Required Skills & Experience

• 1-3 years of QA experience in web applications.

• Strong understanding of testing modern web apps (SPA applications).

• Experience testing React-based applications.

• Solid knowledge of API testing (Postman).

• Understanding of PostgreSQL, MySQL and MongoDB data structures.

• Ability to create structured test cases and test plans.

• Experience with bug tracking tools (Jira, ClickUp, etc.).

• Basic understanding of HTML, CSS, JavaScript.

• Experience in regression, integration, and system testing.

Nice to Have

• Automation testing experience (Cypress, Playwright, Selenium).

• Experience testing Node.js backend applications.

• Knowledge of performance testing tools.

• Experience in Agile/Scrum environments.

• Basic DevTools debugging capability.

Soft Skills

• High attention to detail.

• Strong analytical and problem-solving mindset.

• Clear communication and structured reporting.

• Ownership and accountability.

• Ability to handle multiple parallel projects.