Company based in Durban is looking for a Junior IT Engineer.  

Salary: R8000 - R13000 plus Medical Aid contribution 

Requirements:
-Higher Certificate in IT / Higher Certificate in Information Systems
-Higher National Diploma in Technology 
-Bachelors Degree in IT 
-A+ and N+ Certification

Responsibilities & Duties:
-Analyzing and interpreting the requests to ensure the classification, prioritization and escalation of the requests are correct. 
-Work closely with other teams to ensure the quick resolution of faults and the user and/or client are kept updated on the progress in relation to the resolution of the fault.
-Identification of failures and short-comings in the current processes and escalation with recommendations.
-Addressing the issues logged by the clients in a professional and timely fashion.
-Be responsible for receiving, validating and logging service requests.
-Tracking and updating logged requests.
-Service Desk / Server / Desktop Support
-Ability to troubleshoot hardware and software issues around Microsoft and Linux technologies
-Ability to research and solve problems/challenges on a day-to-day basis
-Must be able to adapt to change (Infrastructure and Environment)
-Need to travel to client site

Please note that the above-mentioned experience is essential.
Please don't apply if you do not have the above-mentioned experience.
Please note that your CV will not be considered if you don't have the above-mentioned experience.

Please send an updated CV & professional photo to cvkznadmin@interconrecruitment.co.za