SALES REPRESENTATIVE

The purpose of this position is to ensure achievement of new business objectives, managing and expanding existing client base, targeting and conversion of key opposition accounts, setting and achieving sales targets and revenue growth generated through personal performance, ensure that best management practices are followed in all areas of responsibility regarding new equipment sales procedures and actions, promoting a customer oriented service and to implement and uphold actions in line with company strategic vision.

ResponsibilitiesTo perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:

Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.

Cold-calling and canvassing for new business

Completing call sheets – submitted on a weekly basis

Answer customers' questions about product ranges, prices, availability, product uses, and credit terms.

Quote prices, credit terms and complete and submit tender documentation timeously.

Emphasise product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.

Negotiate prices and terms of sales and service agreements.

Responsible to ensure mutually agreeable solutions to problems experienced by customers are reached and prompt actions / delivery on promises are performed.

Maintain customer records, using automated systems.

Identify prospective customers by using business directories, following leads from existing clients, and attending trade shows and conferences.

Prepare sales contracts for orders obtained and submit orders for processing



Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s):

Grade 12 / Matric plus relevant tertiary qualification
Proven, successful track record and sales experience in the materials handling or related industry, 5 years' experience in similar position Knowledge requirements:
o Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
o Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
o English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
o Computers and Electronics — Knowledge of computer hardware and software.
o Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective distribution of goods.
o Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
o Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources.
o Economics and Accounting — Knowledge of economic and accounting principles and practices, and the analysis and reporting of financial data