Job description

• Working knowledge of enterprise network gear including routers, switches, and load balancers.
• Working knowledge of enterprise routing protocols and IP subnetting.
• Experience using common diagnostic tools like Netmon, WinDBG, and Wireshark.
• Experience with PowerShell, SQL, and Python scripting.
• Able to diagnose and mitigate faults.
• Able to identify and drive recovery levers with feature teams.
• Able to communicate effectively through written and oral English.
• Able to interact with external customers and partners on behalf of Microsoft.
• 6+ years of experience diagnosing/debugging faults in complex online services.
• Demonstrated ability to lead teams while performing on-shift individual contributor work.
• Hold active TS/SCI security clearance with a full-scope polygraph fully adjudicated by the designated agency
• Position requires a TS/SCI.

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