Description

Responsibilities Include:

• Installing, operating, Maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.
• Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations.
• Troubleshooting and solving technical issues related to end user equipment hardware and software
• Ensuring customer satisfaction is achieved.

Requirements

• Required Skills, Experience, and Education: Minimum education and experience level: High School/GED with seven (7) years of experience. Equivalent education and experience: Associates degree and five (5) years of experience.
• Security + Cert
• Ability to provision/enroll Smartphone devices after receiving training
• Highly skilled in installing, repairing and troubleshooting hardware and peripherals
• Demonstrate ability to read and understand technical manuals and schematics
• Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
• Able to manage time and priorities effectively
• Able to work efficiently with minimal supervision
• Proficient in working with end-users remotely
• Familiar with Active Directory security and policies
• Excellent analytical and problem solving skills
• Outstanding communication skills to relate with team members and support workers
• Required Clearance: Candidate must have a TS/SCI polygraph clearance

"If you are not in the market, please do not apply for this job. Time is precious for both of us."