SAP Operations Engineer (Contract) - Gauteng/Hybrid - ISB4540553

Our client requires the services of an Operations Engineer (Senior) - Midrand/Menlyn/Rosslyn/Home Office Rotation

• Amazing brand with cutting-edge technology
• Excellent teams in Global team collaboration
• High work-life balance with Flexible hours
• Agile working environment

POSITION: Contract until December 2026

EXPERIENCE: 6-8 Years related working experience.

COMMENCEMENT: As soon as possible

QUALIFICATIONS/EXPERIENCE

• IT Degree and / or relevant qualifications
• DevOps (operations, configuration/development) experience in commercial and/or retail end user IT applications is advantageous
• Automotive or similar manufacturing experience is advantageous.

ESSENTIAL SKILLS:

• Experience in at least one of the following technologies would be beneficial:
• SAP SD, MM (preferable)
• SAP Analytics.
• SAP HANA.
• SAP ABAP.
• Change request management (SAP transports).
• Solution Manager configuration & diagnostics.
• Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

ADVANTAGEOUS SKILLS

• SAP S/4 HANA
• Take consultative approach to challenge customers requested solution design, should a better alternative exist.
• Excellent interpersonal skills to communicate effectively (verbally and written) with both technical and non-technical colleagues/users.
• Strong Presentation skills.
• Good time management and organisational skills.
• Willingness to learn and grow with the team.
• Willingness to engage with foreign customers and be sensitive to possible language barriers and culture differences.
• Willingness and ability to work on weekends and public holidays on implementation and operations (IT Support) related tasks.
• Ability to work as part of an agile team, inter-dependant and independently to submit deliverables on time and in excellent quality.
• Proactive and take personal initiative when appropriate self-starter.
• Above-board work ethics this is of utmost importance.
• Flexibility to take up different tasks in the project.
• Ability and willingness to coach and give training to fellow colleagues and users when required.
• Solution and results-orientated with strong customer focus.
• Understand situational awareness and holistic view on topics.
• Continuous improvement mindset.
• Willing and able to travel internationally (if required)

ROLE:

• Understand the business requirements, preparing AS-IS, and TO-BE documents and get sign-off from users for functional and/or technical design document(s).
• Proactively propose solutions to improve the support of (new) business processes.
• ABAP debugging beneficial (Workbench related knowledge of new development/enhancements)
• Setting up the organization structure for Sales & Distribution processes and perform all relevant configuration, including Materials Management where integration requires this.
• Preparation of testing documents and perform internal testing
• Preparation of Sales & Distribution templates for various objects e.g., sales orders.
• Integration testing with other modules
• Understand interfaces, IDOC and RFC's processing
• Preparing the cut over strategy for SD objects
• Preparing User manuals and conducting training to business process owners
• Go-live preparation and post Go-live support
• Interaction with clients through meetings, calls and emails
• Receiving, troubleshooting, resolving and closing Operational and Maintenance tickets within defined SLAs (Service Level Agreements).
• Responsible for troubleshooting issues for the system and providing support
• Executing the required changes through configuration
• Executing the analysis and resolution of Production Support calls
• Raising Change Requests (CRs) and writing Functional Specifications for them
• Preparing test data for testing of CRs (Change Requests)
• Testing CRs (Change Requests) and preparing test results
• Carrying out regression testing
• Interact with consultants of other modules
• Steer external consultants in allocating deliverables to these feature teams and serve as a quality assurance of their deliverables.
• User interface transactional solutions
• Analyse and scope End-user authorisation roles.
• Update and maintain documentation as an existing systems functionality is changed.
• Execution according to the Agile Methodology and attending of all team meetings, including Stand-ups, Sprint Review, Sprint Retrospectives, Sprint Planning meetings etc.
• Daily use of the Agile Tool Chain, as per the updates required by the respective feature team(s).
• Steering of operations within the product.

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