Operations Excellence Coordinator (Contract) - Gauteng/Hybrid - ISB5102726

Our client requires the services of a Delivery Assurance Manager (Advanced) - Midrand/Menlyn/Rosslyn/Home Office rotation.

• Amazing brand with cutting-edge technology
• Excellent teams in Global team collaboration
• High work-life balance with Flexible hours
• Agile working environment

POSITION: Contract until December 2026

EXPERIENCE: 4-6 Years related working experience.

COMMENCEMENT: As soon as possible

QUALIFICATIONS/EXPERIENCE

• Relevant Tertiary qualification in Administration/Management/Operations/IT/HR
• Prior experience as a learning/training coordinator
• Advanced knowledge of MS Office suite

ESSENTIAL SKILLS:

• Strong organizational and planning skills to schedule and coordinate training and related events.
• Strong communication skills to effectively communicate with all relevant stakeholders.
• Strong attention to detail to ensure all training materials, event planning, administration requirements and logistics are in order.
• Strong interpersonal skills to be able to work effectively with all relevant stakeholders.
• Strong problem-solving skills to troubleshoot any issues that may arise during training and related events.
• Strong ability to multitask and handle multiple requests and calendars.
• Strong time management skills to meet deadlines and work efficiently.
• Flexibility and adaptability to handle unexpected changes and challenges that may arise during events.
• Proficient in Microsoft Office tools (Word, Excel, Outlook, PowerPoint)
• Strong project management capabilities, and ability to coordinate sessions between teams, topics and timelines to meet requirements.
• Initiative and Passion for Learning: Proactively contribute to administrative tasks, reporting, and basic training management, showcasing a genuine passion for Learning and Development and a willingness to learn and grow.

ADVANTAGEOUS TECHNICAL SKILLS

• Knowledge of process management and business administration
• Excellent knowledge of Jira and Confluence Agile Tools
• Good understanding of governance and compliance requirements
• Good understanding of training material and training coordination

ROLE:

• Coordinate daily with the Operations Excellence Specialist and Instructional Content Designer to ensure deliverables and priorities are aligned on a daily basis.
• Work closely with all product owners, teams and operations experts to document training requirements across all operations excellence topics.
• Coordinate planning activities across INOPs Academy, as well as coordinating activities across different teams and content development plans.
• Responsible for reporting and tracking overall projects and streams.
• Reporting status in the weekly meetings and ceremonies.
• Following up on deadlines and ensuring escalations are provided to the Operations Excellence Specialist in advance.
• Arrange room bookings and scheduling for all required sessions.

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