Business Analyst: Automotive eCommerce Dealer Systems - Midrand - ISB30BA2.0D

Our client requires the services of a Business Analyst (Advanced) - Midrand

• Amazing brand with cutting-edge technology
• Excellent teams in Global team collaboration
• High work-life balance with Flexible hours
• Agile working environment

POSITION: Contract until December 2025

EXPERIENCE: 4-6 Years related working experience.

COMMENCEMENT: As soon as possible

QUALIFICATIONS/EXPERIENCE

• South African citizens/residents are preferred.
• Graduate degree, 3- 5 years working as a Business Analyst or as a Project Manager
• Software Delivery Experience
• Retailer Journey Experience Beneficial
• Automotive sales experience is highly advantageous.

ESSENTIAL SKILLS:

• Understanding Business Objectives (Commercial Skills)
• Analytical and Critical Thinking
• Communication and Interpersonal Skills
• Cost-Benefit Analysis & Decision-Making Skills
• Collaboration and Teamwork
• Adaptability
• Project Management Experience
• Retailer (Dealer) Experience (especially Automotive)
• Ability to Engage with External Supplier
• Ability to Align Decisions
• Solid Organisational Ability
• Detail-oriented
• Excellent Time Management
• Ability to work in a fast-paced environment and meet strict deadlines.
• Ability to understand and document processes in detail.

ADVANTAGEOUS TECHNICAL SKILLS

• Excellent PowerPoint
• Writing Skills
• Agile Working Experience
• Ability to manage a Jira board & tickets.

ROLE:

• Working with the GROUP Group Sales teams, Group Retailers (Dealers) & a Software Supplier to deliver a new Back Office for Direct Sales for the GROUP,  and other brands.
• Managing the Retailer (Dealer) work stream and changes to designs and/or development based on aligned business decisions (comments in Jira)
• Preparation of presentations and Retailer journey maps to ensure a smooth and simplified Experience.
• Organising meetings with various key stakeholders and teams to ensure product delivery.
• Demonstrating Back Office product features (in conjunction with the Supplier) to Business and key leaders.
• Engaging in meetings with Retailers (Dealers) to drive decisions and following through to implementation in design/development.
• Engaging with Retailers, Suppliers and Development teams on feature requirements
• Understanding of and experience with CRM systems and integration of triggers into CRM solutions.
• Understanding of retail sales in an omni-channel environment.
• Testing and Quality Assurance to oversee the final solution from a quality perspective and ensure bugs are raised and fixed in a timely manner.
• Communication with internal stakeholders, GROUP AG, international and local suppliers, and retailer network.
• General understanding of Retailer (Dealer) processes and retail functions including Sales Managers, Sales Execs, CRM Leads.
• Good knowledge of web software development terminologies
• Responsibility of all compliance topics in area of responsibility.

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