Operations Engineer - Global Payment Platform (Contract) - Gauteng/Hybrid - ISB3202633

Our client requires the services of an Operations Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office rotation.

• Amazing brand with cutting-edge technology
• Excellent teams in Global team collaboration
• High work-life balance with Flexible hours
• Agile working environment

POSITION: Contract until December 2026

EXPERIENCE: 4-6+ Years related working experience.

COMMENCEMENT: As soon as possible

QUALIFICATIONS/EXPERIENCE

• Relevant IT / IT Degree or Certifications
• 3 - 5 years experience

ESSENTIAL SKILLS:

Specific Technical / Functional skills

• Finance/Accounting understanding to assist with problem resolution
• Understanding of operations processes
• Informatics understanding to resolve problems related to data flow between various systems & middleware
• Capability to improve on current processes where required
• Strong analytical and problem-solving skills with a high attention to detail
• Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

ADVANTAGEOUS TECHNICAL SKILLS

• German Speaking (Advantageous)
• DEVOPS (advantageous)
• Confluence and Jira (advantageous)
• Ownership mentality, willingness to take over responsibility and drive topics
• Willingness deal with (talk to) our global customers (due to the global exposure language barriers might exist)
• Above board work ethics this is of utmost importance
• Open and pro-active communication across teams
• Ability to understand complex work environments
• Flexibility to take up different tasks in the feature team
• Flexibility to work weekends and after hours in a shift schedule
• IT experience delivering operations support services

Soft Skills

• Problem solving capabilities
• Ability to work as part of a team
• Ability to work interdependently as well as independently and to submit deliverables on time and with excellent quality
• Excellent interpersonal and organisational skills with the ability to communicate effectively (both verbally and in writing) with both technical and non-technical colleagues / users
• Strong ability to understand and interpret business needs and requirements with an aptitude to move concepts through to proposal and successful implementation
• Above-board work ethics
• Flexibility to take up different tasks in the project
• Ability and willingness to coach and give training to fellow colleagues and users when required
• Willing and able to travel internationally

ROLE:

• Take over operations activities in an SAP environment (Treasury, Banking, Cash Management, In-House Cash, Multi-Banking-Connectivity)
• Work rotation spans over morning, evening, and weekend shifts, also on public holidays
• Working knowledge of and understanding of the business processes for developing, and testing SAP functions associated with financial operations.
• Provide general assistance to the Operations team and end users
• Adhere to the PIC processes (Problem, Incident & Change Management
• Perform daily operations tasks and end user support
• Creation of pertinent test documentation
• Enable end user knowledge transfer and training
• Work closely with other functional consultants, developers, product owners and various global stakeholders in a bigger feature team
• Back-out Planning
• Business Continuity Management (BCM)
• Change Management (CM)
• Cut-over Planning
• Fall-back Planning
• Incident Management (IM)
• IT Service Management (ITSM)
• OPS Advanced Training
• OPS Basic Training
• Problem Management (PM)
• Release Planning
• Start Up Management (SUM)
• System Monitoring
• Technical Continuity Management (TCM)

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