Operations Consultant-Spanish (Contract) GP/Hybrid - ISB5001635

Our client requires the services of an Operations Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office Rotation

• Amazing brand with cutting-edge technology
• Excellent teams in Global team collaboration
• High work-life balance with Flexible hours
• Agile working environment

POSITION: Contract until December 2026

EXPERIENCE: 4-6 Years related working experience.

COMMENCEMENT: As soon as possible

QUALIFICATIONS/EXPERIENCE

• Two years IT related working experience

ESSENTIAL SKILLS:

• Fluent Business English (Verbal & written)

• Fluent Business Spanish (Verbal & written)
• Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

ADVANTAGEOUS SKILLS

• Information Technology Qualification (Advantageous, but not a pre-requisite).

ROLE:

• IT experience delivering operations support services
• Strong analytical and problem-solving skills with a high attention to detail
• Provide Production Support (IT) for all GROUP Plants outside of Germany
• Be the telephone call receipt of IT incidents related to production issues
• Pre-qualify IT-incidents and classify additional relationships
• Fix incidents in IT systems in accordance with User manuals
• Monitor IT system error messages and process accordingly
• Provide guidance throughout the Incident management processes
• Initiate the IT escalation process, when required
• Process email requests
• Serve as an Information channel for Management and end-users
• Work shifts as part of a team providing 24 x 7 x 365 support

NB: By applying for this role, you consent to be added to the iSanqa database and to receive updates until you unsubscribe.
Also note, that if you have not received a response from us within 2 weeks, your application was unsuccessful.

#isanqa #isanqajobs #OperationsEngineer #ITIncidentmanagement #Spanishspeaking #Agileworking #FuelledbyPassionIntegrityExcellence