RESERVATION SUPERVISOR

Suiteable is seeking a hard-working, energetic, employee who is passionate

about delivering on the promise of excellence in customer service. By

providing personalized attention to our guest and owners, who will help us

maintain our quickly growing portfolio of holiday homes.

Responsibilities:

Handle all company supplied leads in a polite and courteous manner,

and in accordance with our sales guidelines.

Effectively qualify the guests and identify their requirements to

optimize sales of our properties and services.

Work with the team to confirm availability, draft invoices and lease

agreements, book cleaning and register the guests upon reservation.

Inform guests of the companys terms and conditions along with any

other relevant information relating to their reservation.

Build rapport and long-term relationships with the guests.

Maintain periodic contact with existing and prospective customers to

generate new business and build a repeat client base.

Ensure performance goals are achieved consistently and in accordance

with Suiteables standards.

Initially deal with customer inquiries and complaints involving the

Supervisor or Customer Service when appropriate.

Qualifications:

Minimum of 2+ years selling luxury travel; experience in holiday homes

or hotelier is mandatory

Demonstrated ability to interact successfully with affluent clientele

Strong knowledge of Dubai communities and neighborhood, as well as

buildings names and locations

Highly motivated to sell; ability to build strong customer relationships

and offer exceptional service

Strong written and verbal communication skills

Self-disciplined and accountable for achievement of goals, continuous

learning and self-improvement

Demonstrated proficiency with the internet and Gmail, Excel and main

booking channels (e.g. Airbnb, Booking.com, Property Finder etc.)

Must be able to work a flexible, full-time schedule, 6-days a week

Fluent knowledge of English; knowledge of Russian and/or Arabic is a

plus