Telecallers

Outbound telecalling/telemarketing activities to influence customer acquisition, conversions & upsell/cross-sell activities

Key Responsibilities and Duties:

• Calling prospective clients & encourage to register or promote the other products
• Contacting existing customers to resolve issues related to the products and services.
• Pro-actively suggesting solutions based on customers behaviours.
• Calling active or old customers to encourage re-purchase, revival of account or other revenue
  
  

generation activities

• Reaching potential clients to advise them new promotions or administration utilizing pre-
  
  

defined scripts

Qualifications:

High school diploma or equivalent

Min 1 yr experience as Telecaller, TeleMarketer, Sales representative or other customer service role

Good knowledge of computer programs like (CRM software) and other telephone systems

Soft Skills

Exceptional oral and interpersonal skills. (Tamil, Telegu, Kannada  & English)