Job Openings Service Center Manager

About the job Service Center Manager

Essential Responsibilities:
The Services Center Manager is responsible for all mobile water treatment daily operation in the region, he has the ownership of a large fleet that is deployed in multiple countries in MEA region. Its a key role to support an exponential growth of the MEA Service Organization while making sure that client processes are being followed and we are in compliance with the company policies.
Manage the Mobile Service Center daily operation
Own EHS in the Service Center and maintain the highest safety standards at all times
Responsible for the QA/QC of the new built equipment as well as what is coming back from customer sites
Create, organize and maintain records of all maintenance activities performed on the fleet
Liaise with the Field Service Representative on all field issues related to the mobile units
Work with logistics to move equipment in the Service Center and out to customer sites
Travel to customer site when equipment is installed for commissioning supervision and operators training
Work on improvement and upgrade plans for the Service Center
Report Service Center financials to the management on a regular basis including spending and budget
Manage the maintenance team in the region, organize their time and tasks while making sure they have what they need to complete their job
Work on preventive maintenance plans for all the units
Manage mobile fleet spare parts and inventory
Communicate with vendors for units refurbishment and maintenance work
Review refurbishment costs and open workflows for the work and drive them to closure
Communicate with the global Service Centers, engineering and process teams for support when needed
Work with design team to improve assets based on feedback from the field
Manage the vendors and contractors that work with in the Service Center and on the units in the field
Work with the Operations & Sourcing teams to issue Purchase Requisitions
Expedite the suppliers for on-time delivery
Perform Goods Receipt (GRs) manually or in the ERP system
Generate, maintain, and communicate weekly reports of fleet testing progress, condition and availability
Communicate with clients on issues related to the fleet and assist in resolving them
Own local assets fabrication and work on cost and lead times

Bachelor degree in Engineering is preferred
3-5 years similar experience required
Strong knowledge in water treatment processes is a must
Experience in Seawater RO, Brackish RO, mixed beds and EDI systems operation and maintenance
Experience in suppliers management
SAP is an asset
Finance knowledge is an asset

Desired Characteristics
Strong oral and written communication skills
Self-driven and motivated
Works with minimum or no supervision
Strong interpersonal skills
Strong leadership skills
Proven analytical, troubleshooting and quality improvement ability
Able to interface at all levels of the organization both internally and externally
Creative and has a desire to learn and grow
Expect travels minimum 30% of the time