QA/QC Assistant (Internship)

What You Will Get Out of This Position

This role requires proactivity, attention to detail, and a self-driven mindset. You will learn how QA collaborates with developers and project managers in day-to-day delivery, follow structured QA processes, and gain experience with professional testing tools and workflows.

You will join ITC's Production Department, working closely with a QA/QC team and delivery teams on real web and e-commerce projects. This internship offers hands-on exposure to software quality assurance in a production environment, helping you understand how digital products are tested, improved, and prepared for release.

Responsibilities

• Support the QA/QC team in executing test cases for web and e-commerce applications
• Perform manual testing on key user flows such as login, product browsing, checkout, and payment
• Help identify, reproduce, and document bugs clearly in project management tools (e.g. ClickUp, Jira)
• Assist in regression testing after bug fixes and new feature releases
• Support preparation of basic QA reports (test results, bug lists)
• Help verify fixes in staging / UAT environments
• Participate in project meetings (kick-off, sprint review, UAT) to understand requirements and QA processes
• Follow QA guidelines, test standards, and documentation templates provided by the team

Requirements

Must Have

• Final-year student or recent graduate in IT, Computer Science, Software Engineering, or related fields
• Basic understanding of software testing concepts (manual testing, test cases, bugs)
• Ability to read and understand basic source code (HTML/CSS, basic JavaScript logic) for debugging and QA purposes
• Ability to read and understand basic technical or functional requirements
• Candidates with a foundational understanding of Software Testing (e.g., test cases, bug tracking, UAT/SIT) are preferred.
• Basic knowledge of HTML/CSS to support UI testing is considered a plus.
• Good attention to detail and willingness to learn
• Proficiency in English, strong reading & writing skills

Nice to Have

• Internship or academic experience in QA, testing, or software development
• Familiarity with web applications (e-commerce, portals, dashboards)
• Basic knowledge of tools like Jira, ClickUp, Postman, or browser developer tools
• Basic understanding of Agile/Scrum is a plus

The Package

• Competitive salary package, aligned with your experience and contributions
• Clear career development path with regular performance reviews and growth opportunities
• Comfortable and well-equipped office space with modern facilities in a central location
• Collaborative and ambitious team culture with shared goals and strong team spirit
• Engaging team-building activities and company events throughout the year