Program Manager – Digital Transformation

Overview

We are seeking an experienced Program Manager to lead a major business transformation initiative within a large public transportation organization. The successful candidate will be responsible for consolidating three existing programs into a single strategic transformation program and ensuring its successful delivery from planning through operational transition.

This role requires a strong focus on business transformation, ensuring that the initiative remains driven by operational and organizational objectives rather than being treated solely as an IT migration project.

Key Responsibilities

• Define and refine program scope, roadmap, timelines, and budgets.
• Lead the merger of multiple transformation programs into a unified strategic program.
• Manage the full program lifecycle, from partner selection through implementation and transition to operations.
• Organize and facilitate steering committees, governance meetings, and stakeholder workshops.
• Monitor program activities, milestones, risks, dependencies, and deliverables.
• Coordinate communication with business stakeholders, IT teams, and external partners.
• Lead change management activities to support organizational adoption.
• Ensure alignment between business objectives and technology initiatives.
• Prepare executive reporting and provide strategic recommendations to senior management.

Required Experience

• Extensive experience in Program Management and large-scale transformation initiatives.
• Strong background in production management and/or technical operations management.
• Experience delivering complex business transformation programs in public sector or large organizations.
• Knowledge of public transportation, mobility, or public-sector environments is highly desirable.
• Proven ability to influence stakeholders and drive organizational change.
• Strong analytical, communication, reporting, and presentation skills.

Technical Knowledge

• Digital Transformation
• IT Project and Program Management
• Production Management
• Maintenance Management
• Basic understanding of SAP ERP, SAP PM, and SAP FICO is advantageous

Languages

• French: Native proficiency
• English: Reading/Passive proficiency

Location

Namur, Belgium (Hybrid)

Working Conditions

• Primarily on-site in Namur.
• Occasional travel across Wallonia to meet business stakeholders.
• Two fixed remote-working days per week.
• Long-term assignment within a strategic transformation program.