Salesforce Developer (Expert) - LAV000630

Salesforce Developer (Expert)

Schaerbeek, Brussels, Belgium (Hybrid)
Start Date: June 2026

Overview

We are looking for an Expert Salesforce Developer to support large-scale projects and fundamental enhancements to a Service Cloud-based platform used as a central contact solution.

You will play a key role in evolving a case-centric Salesforce Service Cloud environment, integrating with multiple systems and supporting high-volume customer interactions across channels.

Key Responsibilities

• Develop, configure, and maintain Salesforce Service Cloud solutions
• Deliver high-quality coding, testing, and debugging of Salesforce applications
• Support and implement major system changes and enhancements
• Work on integration projects between Salesforce and third-party services
• Contribute to telephony integration (e.g., migration to Service Cloud Voice)
• Collaborate closely with the product owner and stakeholders
• Ensure smooth operation of a case-driven customer service platform
• Analyze and resolve technical issues in a complex integrated environment
• Proactively suggest improvements and stay up to date with new Salesforce capabilities

Requirements

• Minimum 5+ years of experience with Salesforce Service Cloud development and configuration
• Minimum 8+ years of overall development experience
• Strong expertise in coding, testing, and debugging
• Experience with Salesforce integrations (REST APIs, third-party systems)
• Knowledge of Salesforce APEX
• Strong analytical and problem-solving skills
• Ability to work independently and take ownership
• Excellent communication skills and team collaboration
• Fluent in Dutch (C2 level required)

Nice to Have

• Experience leading development teams or coaching developers
• Experience with telephony integrations (e.g., OpenCTI, Service Cloud Voice)
• Experience working in Agile environments
• Familiarity with contact center solutions and case management systems

Additional Details

• Full-time role (100%)
• Hybrid working model
• Contract until June 2027
• Involvement in key milestones, including telephony migration by 2026

If you are a hands-on Salesforce expert who enjoys working on complex, integrated platforms and driving impactful system improvements, this role offers a great opportunity to contribute to a high-visibility service environment.