Project Manager – Digital Case Management Program Job ID: JP054114

Job Title: Project Manager – Digital Case Management Program

Location: Brussels, Belgium (Hybrid)

Role Overview:
This role focuses on managing and coordinating multiple IT projects within a large-scale digital transformation program aimed at modernizing and centralizing case management processes. The Project Manager ensures successful delivery, stakeholder alignment, risk management, and operational coordination across complex multi-team environments.

Key Responsibilities:

• Manage one or multiple IT projects including planning, budget, resources, and dependencies
• Coordinate business teams, ICT teams, and external partners
• Monitor project progress and provide regular reporting to management and governance boards
• Manage project risks, issues, and change requests
• Ensure quality of deliverables and adherence to timelines
• Maintain alignment between projects and the overall program roadmap
• Support continuous improvement of project management processes
• Facilitate communication and stakeholder collaboration across teams

Key Skills Required:

• IT project management experience
• Knowledge of Agile, Prince2, and PMO methodologies
• Experience working in complex multi-stakeholder environments
• Understanding of digital transformation programs
• Familiarity with .NET and Microsoft Dynamics environments
• Strong planning, coordination, and reporting capabilities

Soft Skills:

• Strong organizational and communication skills
• Analytical and structured mindset
• Ability to manage priorities and dependencies
• Stakeholder management and collaboration skills
• Problem-solving and decision-making abilities

Languages:

• Dutch or French (native level)
• English (working knowledge)

Nice to Have:

• Experience within the public or judicial sector
• Knowledge of case management systems

Focus of the Role:
Ensuring the successful operational delivery and coordination of digital transformation projects by managing resources, timelines, risks, and stakeholder alignment within a large-scale case management modernization program.