CyberArk Specialist (L2 Support) – Contract Role - 10679109

CyberArk Specialist (L2 Support) – Contract Role

Location: Amsterdam
Duration: 6 Months
Experience Required: 6–8 Years
Start Date: ASAP

Role Overview

We are seeking an experienced CyberArk Specialist to provide L2 support for Privileged Access Management (PAM) solutions. The ideal candidate will have strong hands-on expertise with CyberArk Core PAS components and a solid understanding of IAM and PAM workflows in enterprise environments.

Key Responsibilities

• Provide L2 support for CyberArk PAM issues, incidents, and service requests
• Manage and troubleshoot CPM password rotation and reconciliation issues
• Support PSM-related access issues (RDP, SSH sessions)
• Onboard and manage privileged accounts and platforms (Windows, SSH, Databases, Web Applications)
• Monitor health and performance of CyberArk components (CPM, PSM, PVWA)
• Analyze logs and resolve password synchronization issues
• Handle incidents, changes, and escalations within SLA timelines

Required Technical Skills

• CyberArk Defender Certified (Mandatory)
• Strong hands-on experience with:
  • CyberArk Core PAS
  • PVWA (Password Vault Web Access)
  • CPM (Central Policy Manager)
  • PSM / PSMP (Privileged Session Manager)
• Experience in managing and maintaining Password Vaults
• Understanding of:
  • IAM core functionalities
  • PAM self-hosted workflows

Good-to-Have Skills

• Experience with CyberArk AAM (Application Access Manager)
• AAM integration and service account onboarding
• Experience with Disaster Recovery (failover/failback) in CyberArk
• Exposure to PAM component upgrades

Key Competencies

• Strong troubleshooting and analytical skills
• Ability to work in incident-driven environments
• Good communication and stakeholder management
• Proactive monitoring and problem resolution