Information Governance Officer

Contract to start ASAP until 26-02-27 with a possible extension.

Full job descriptionInformation Governance Officer

Derby City Council

Hours: Full-time (37.5 hours per week)

Contract: Temporary assignment – 26 October 2026 to 26 February 2027

Protect Personal Information and Support Transparent Public Services

We're recruiting an organised and detail-focused Information Governance Officer to support Derby City Council with information requests, data protection enquiries and the responsible handling of sensitive information. The council's Information Governance service manages information rights requests, advises internal teams and supports responses to regulatory enquiries and complaints. derby.gov.uk

You'll work closely with colleagues across council services, helping gather information, review records and prepare clear responses while maintaining confidentiality and accurate case documentation.

About the Role

As Information Governance Officer, you'll support the coordination and processing of information requests, balancing access to information with the protection of personal and confidential records.

The role requires sound judgement, strong written communication and the ability to manage competing deadlines. You'll help colleagues understand information-handling requirements, identify concerns and escalate complex matters for specialist advice.

What you'll be doing:

• Managing allocated subject access and other data rights requests, coordinating relevant records and supporting appropriate responses to individuals. derby.gov.uk
• Processing Freedom of Information and Environmental Information requests, clarifying requirements, gathering information and monitoring applicable deadlines.
• Supporting decisions about disclosure, identifying information that may require withholding and seeking guidance on relevant exemptions or exceptions. derby.gov.uk
• Reviewing documents and applying appropriate redactions, helping protect third-party personal information and recording the reasons for disclosure decisions.
• Assisting with complaints, internal reviews and Information Commissioner's Office enquiries, gathering supporting evidence and maintaining clear records of actions taken. derby.gov.uk
• Providing practical guidance to colleagues on information handling, including confidentiality, information sharing and records management, in line with council procedures. derbycsc.trixonline.co.uk
• Supporting publication and transparency activities, helping maintain information made available through the council's publication scheme and disclosure arrangements. derby.gov.uk
• Maintaining accurate case logs and correspondence, recording progress, outstanding actions and decisions.
• Working collaboratively with service teams, following up information requests, resolving queries and escalating delays.
• Contributing to process improvements, identifying opportunities to strengthen accuracy, consistency and the experience of people requesting information.

Requirements

We're looking for a proactive, analytical and discreet individual who can handle sensitive information responsibly and communicate clearly with colleagues and members of the public.

You'll ideally have:

• Experience in information governance, data protection, information rights or a comparable records and compliance role.
• Working knowledge of the UK GDPR, Data Protection Act 2018, Freedom of Information Act 2000 and Environmental Information Regulations 2004, which form part of the council's published information governance framework. derby.gov.uk
• Experience coordinating subject access requests or other information requests, including gathering records and preparing responses.
• Confidence reviewing sensitive documents, identifying information requiring further consideration and applying redactions appropriately.
• Strong written communication skills, with the ability to explain decisions and complex information clearly.
• Excellent attention to detail, including maintaining accurate records and checking information before disclosure.
• Good organisational skills, with the ability to manage several cases and competing deadlines.
• Good IT skills, including confidence using Microsoft Office, electronic records and relevant case management systems.
• A professional approach to confidentiality, with the judgement to recognise risks and seek specialist guidance.
• Eligibility to work in the UK and the ability to provide employment references and complete the required pre-employment checks.

Why Apply

• Opportunity to contribute to the protection of personal information and public access to council information.
• Varied role combining casework, document review, advice and service improvement.
• Chance to apply and develop your information governance experience within a local authority setting.

Benefits

• Weekly Pay
• Company Pension
• Ongoing Agency Support

Benefits are subject to confirmation of agency and payroll arrangements and individual eligibility.

Additional Information

Client: Derby City Council

Job Title: Information Governance Officer

Location: The Council House, Corporation Street, Derby, DE1 2FS. derby.gov.uk

Working Arrangement: Working days, daily hours and any hybrid-working arrangements are to be confirmed.

Start Date: 26 October 2026

Assignment Start Time: 09:00

End Date: 26 February 2027

Assignment End Time: 17:00

Contract Duration: Temporary assignment from 26 October 2026 to 26 February 2027.

Hours: 37.5 hours per week

Positions Available: 1

Pay Rate: £22.14 per hour — Umbrella

IR35: Status to be confirmed.

Job Types: Full-time, Temporary

Pay: £22.14 per hour — Umbrella

Application question(s):

• Can you describe your experience handling subject access, Freedom of Information or Environmental Information requests?
• Please give an example of how you reviewed sensitive records, identified information requiring redaction and maintained an accurate record of your decisions, without including confidential details.
• Please confirm your current location, your ability to attend the Council House in Derby as required and your availability to start on 26 October 2026.

Experience:

• Information governance, data protection or information rights casework experience preferred.
• Local authority or public-sector experience would be advantageous.

Qualifications:

Relevant qualifications or training in data protection, information rights or records management would be advantageous. Any mandatory qualifications are to be confirmed by Derby City Council.

Work authorisation:

United Kingdom — right to work required.

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

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