Business Support Assistant

Contract to start ASAP

Duration: 8 weeks with a possible extension.

Full Job DescriptionBusiness Support Assistant

Flintshire County

Hours: Full-time (37 hours per week)

Contract: Temporary – 8-week contract, ending 24 December 2026

Pay Rate: £17.73 per hour (Umbrella)

Provide Reliable Administrative Support and Help Keep Services Running Smoothly

We're recruiting an organised and proactive Business Support Assistant to provide administrative and operational support for Flintshire County.

This is a varied role suited to someone who is confident managing administrative tasks, communicating with colleagues and customers, maintaining accurate records and supporting the efficient day-to-day running of a busy service.

You'll work as part of a wider team, providing dependable business support and ensuring information, correspondence and administrative processes are handled accurately and within required timescales.

About the Role

As Business Support Assistant, you'll provide a range of administrative services to support managers and operational teams.

Your responsibilities may include responding to enquiries, processing information, maintaining electronic records, arranging meetings, preparing documents and supporting routine financial or data-processing activities.

The role requires excellent attention to detail, good IT skills and the ability to manage several tasks at the same time while providing a professional and helpful service.

The specific service area supported by this assignment has not been provided and should be confirmed before publication.

What you'll be doing:

• Providing day-to-day administrative support to managers, officers and wider service teams.
• Responding to telephone, email and written enquiries, providing appropriate information or directing queries to the relevant colleague.
• Processing information and documentation accurately, ensuring records are complete and up to date.
• Maintaining electronic filing and case-management systems, following data-quality and confidentiality requirements.
• Preparing letters, reports, spreadsheets and other documents using standard office software.
• Arranging meetings and appointments, including booking rooms, coordinating diaries and circulating relevant information.
• Taking notes or minutes at meetings where required and following up agreed actions.
• Supporting data entry and reporting activities, checking information for accuracy and highlighting discrepancies.
• Processing routine forms, requests or applications, ensuring appropriate procedures are followed.
• Supporting financial administration, which may include raising orders, processing invoices or maintaining basic financial records where required.
• Working collaboratively with colleagues across the service, providing flexible support during busy periods.
• Handling confidential and sensitive information appropriately, following council procedures and data-protection requirements.
• Monitoring deadlines and outstanding actions, helping ensure tasks are completed within required timescales.
• Contributing to improvements in administrative processes, identifying opportunities to make routine tasks more efficient.

Requirements

We're looking for a reliable, organised and customer-focused administrator who can provide accurate support within a busy working environment.

You'll ideally have:

• Previous experience in administration, business support or office-based work.
• Strong organisational and time-management skills.
• Good written and verbal communication skills.
• Experience responding to customer or colleague enquiries professionally.
• Good IT skills, particularly Microsoft Word, Excel, Outlook and Teams.
• Experience maintaining records, databases or electronic filing systems.
• Strong attention to detail, with the ability to enter and check information accurately.
• Ability to manage competing priorities and work to deadlines.
• A flexible and collaborative approach, supporting colleagues where required.
• Ability to work independently with appropriate guidance and supervision.
• Understanding of confidentiality and data protection requirements.
• Previous local authority or public-sector experience would be advantageous but is not essential unless specified by the client.
• Eligibility to work in the UK and ability to complete relevant pre-employment checks.

Why Apply

• Opportunity to gain or build local authority administrative experience.
• Varied role supporting the effective delivery of public services.
• Chance to develop experience across business administration, customer service and information management.
• Competitive umbrella rate of £17.73 per hour.
• Full-time temporary assignment of 37 hours per week.

Benefits

• Weekly Pay
• Company Pension
• Ongoing Agency Support

Benefits are subject to eligibility and the agreed agency and payroll arrangements.

Additional Information

Client: Flintshire County

Job Title: Business Support Assistant

Employment Type: Temporary

Location: Flint House, Church Street, Flint, Flintshire, CH6 5BD, United Kingdom

Working Arrangement: Office attendance and any hybrid-working arrangements are to be confirmed.

Start Date: 30 October 2026

End Date: 24 December 2026

Contract Duration: 8 weeks

Hours: 37 hours per week

Positions Available: 1

Pay Rate: £17.73 per hour – Umbrella

IR35: Status to be confirmed

DBS: Any required level of DBS or other pre-employment checks should be confirmed by the council.

Job Types: Full-time, Temporary contract

Pay: £17.73 per hour – Umbrella

Application question(s):

• Please describe your previous administrative or business support experience.
• What systems or Microsoft Office applications have you used regularly in previous roles?
• Please give an example of how you managed several competing administrative priorities while maintaining accuracy.
• Please confirm your current location, ability to attend Flint House as required, and availability to start on 30 October 2026.

Experience:

• Administration or business support: 1 year preferred
• Customer service or handling enquiries: Desirable
• Data entry and records management: Preferred
• Local authority or public-sector administration: Advantageous

Qualifications:

• Relevant administration or business qualification: Desirable
• Good standard of written English and numeracy: Expected
• IT or Microsoft Office training: Advantageous

Any mandatory qualifications should be confirmed against the council's person specification.

Work authorisation:

• United Kingdom – right to work required

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

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