Specialist Navigator

Contract to start ASAP

Duration: 12 weeks with a possible extension.

Full job description

Specialist Navigator – Domestic Abuse & Complex Needs

Hours: Part-time (21 hours per week)

Contract: 12 Week Temporary Contract, ending 17 January 2027

Provide Specialist, Trauma-Informed Support to People Experiencing Domestic Abuse and Complex Needs

We're recruiting an experienced Specialist Navigator to join Camden Council, providing intensive, trauma-informed support to individuals experiencing domestic abuse, multiple disadvantage, and complex needs.

This is a specialist frontline role for someone who can build trusted relationships with vulnerable people, provide practical and emotional support, advocate on their behalf, and help them navigate housing, safeguarding, health, legal, benefits, and other support services.

You'll work closely with Council teams, housing services, social care, health professionals, police, legal services, voluntary organisations, and other partner agencies to help individuals access the right support and improve their safety, stability, and wellbeing.

About the Role

As a Specialist Navigator, you'll provide personalised and coordinated support to individuals who may face significant barriers when accessing services.

You'll take a trauma-informed and person-centred approach, helping service users understand their options, develop safety plans, access appropriate services, and work towards greater independence and stability.

What you'll be doing:

• Providing intensive, trauma-informed support to individuals experiencing domestic abuse and complex needs
• Building positive and trusting relationships with service users who may have experienced trauma, abuse, homelessness, or multiple disadvantage
• Completing risk assessments and safety planning to help reduce immediate and ongoing risks
• Providing practical and emotional support tailored to individual needs
• Advocating on behalf of service users with housing, health, social care, police, legal, benefits, and other services
• Supporting individuals to access safe and appropriate accommodation
• Helping service users navigate complex systems and services and reducing barriers to accessing support
• Supporting referrals to specialist services including mental health, substance misuse, safeguarding, legal, housing, and welfare services
• Coordinating multi-agency support to ensure individuals receive joined-up and effective assistance
• Supporting service users with appointments and professional meetings where required
• Helping individuals understand their rights and available options
• Supporting applications for benefits, housing, financial assistance, or other practical support
• Maintaining accurate and confidential case records
• Monitoring risk and escalating safeguarding concerns appropriately
• Working collaboratively with professionals across statutory and voluntary-sector services
• Contributing to multi-agency meetings and case discussions
• Supporting service users to develop confidence, resilience, and greater independence
• Maintaining appropriate professional boundaries while providing compassionate and consistent support

Requirements

We're looking for a compassionate, resilient, and experienced support professional with strong knowledge of domestic abuse, safeguarding, trauma, and complex needs.

You'll ideally have:

• Experience supporting people affected by domestic abuse, violence against women and girls, homelessness, or multiple disadvantage
• Experience providing intensive one-to-one support or casework
• Strong understanding of trauma-informed and person-centred practice
• Knowledge of safeguarding and risk assessment procedures
• Experience completing safety plans and responding to high-risk situations
• Experience working with vulnerable adults and individuals with complex needs
• Strong advocacy and negotiation skills
• Experience working with housing, social care, health, police, legal services, or voluntary-sector organisations
• Ability to coordinate support across multiple agencies
• Excellent communication and relationship-building skills
• Ability to work sensitively with people who have experienced trauma or abuse
• Strong organisational and case management skills
• Ability to maintain accurate and confidential case records
• Ability to manage risk and escalate safeguarding concerns appropriately
• A resilient and non-judgemental approach
• Ability to work independently and as part of a multidisciplinary team
• Local authority or public-sector experience would be advantageous
• Eligibility to work in the UK
• Ability to provide three years of references/work history
• Ability to complete a Criminal Convictions Declaration
• Ability to sign a Confidentiality Agreement
• Ability to complete an enhanced DBS check where required

Why Apply

• Opportunity to make a meaningful difference to people experiencing domestic abuse and complex needs
• Specialist role within Camden Council
• Chance to provide intensive, personalised and trauma-informed support
• Opportunity to work closely with housing, safeguarding, health, legal, and voluntary-sector services
• Varied role combining advocacy, safeguarding, case management, and multi-agency working
• Opportunity to develop specialist experience within domestic abuse and complex-needs services

Benefits

• Weekly Pay
• Company Pension
• Ongoing Agency Support

Additional Information

Client: Camden Council

Location: 5 Pancras Square, London, Camden, N1C 4AG

Number of Positions: 1

Hours: 21 hours per week

Start Date: 26 October 2026

Contract End Date: 17 January 2027

Contract Duration: 12 weeks

Pay Rate: £30.40 per hour Umbrella

Contract Type: Temporary

Job Types: Part-time, Temporary contract

Pay: £30.40 per hour

Benefits:

• Company pension

Application question(s):

• Do you have experience supporting individuals affected by domestic abuse, homelessness, multiple disadvantage, or complex needs?
• Do you have experience completing risk assessments, safety planning, and safeguarding work?
• Do you have experience providing intensive one-to-one support and working across multiple agencies?
• Are you able to work 21 hours per week from 26 October 2026?

Experience:

• Domestic Abuse / Complex Needs Support: 1 year (preferred)
• Safeguarding / Risk Management: 1 year (preferred)
• Advocacy / Case Management: 1 year (preferred)

Licence/Certification:

• Enhanced DBS (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

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