Job Openings Customer Service Executive (English) | Bank | Work from home for now | Open for Fresh Graduates

About the job Customer Service Executive (English) | Bank | Work from home for now | Open for Fresh Graduates



BENEFITS

  • A great place to work
  • Fun at work! A great culture and environment – Game rooms and lounge area are situated in each floor to encourage a fun and happy workplace
  • Competitive Salary
  • Career advancement opportunities – Shaping your future & opening both local & cross border opportunities
  • Extensive training – Giving you the skill and training you need to be a success!
  • Work life balance – 5 day work with 2 confirmed off days in a week
  • Free shuttle services for all our employees from certain pick up locations to and from the office


JOB DETAILS

Responsibility

  • Working in a contact centre environment and handling multiple customer calls from our customers.
  • Providing high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible.
  • Listening to customers and establishing their needs in order to offer relevant products, services and solutions.
  • Taking ownership to complete necessary research and customer follow up or alternatively directing the customer to the appropriate department for resolution.

Required Qualifications

  • Fresh graduates of Diploma or Degree.
  • SPM graduates with 2 years’ experience in Contact Centre
  • Flexibility to work on shift duties (including overnight, weekend and public holidays)
  • Applicant must be able to speak in good English.


Apply now or contact the below to know more.
Email : johnson.ng@j-recruit.com