Mandarin Telemarketing Executive | 中文通话营销专员

About the employer

A fast growing, tech-enabled platform that moves tonnes of food products to all levels of the F&B industry (restaurants, cafes, hawkers etc). We leverage technology to coordinate all aspects of food distribution, bringing us to our goal of making the entire food supply chain efficient and sustainable.

Working Location : Petaling Jaya

Benefit

• Basic Salary RM 2000 - RM 2500
• Incentives based on personal and team performance up to RM 800
• Medical coverage

Responsibility 

• Contacting customers to prompt them to place orders, understand their purchasing decisions
• Contacting customers to upsell them remotely
• Dealing with customer concerns, spoken and unspoken
• Recording customer feedback and information from conversations in our database
• Working with team manager and team members to identify errors in the companys processes which affect customers purchasing decisions
• Working with team and other department members to resolve customer issues e.g. finance, payment reconciliation, deliveries

Requirements

• You are open to learning and experimenting with new methods of communication and closing sales remotely.
• You are able to work through lists and complete all assigned tasks within the deadlines given.
• You understand that performing as a team is crucial and you are able to work with teammates to hit performance targets and incentives.
• Comfortable working with computers, Microsoft Excel especially. Expertise is not required.
• Proficiency in English, Mandarin, Bahasa Melayu is required. Other dialects are a bonus.

Apply now or contact the below to know more.

WhatsApp / Telegram : +6018-9184054
WeChat : Johnson-JRecruit
Email :johnson.ng@j-recruit.com