Sales Account Manager ( Canada based )

• Approach and win sales through new MLVs and expand our business with our existing MLV customers.
• Establish, develop & maintain positive business relationships with customers.
• Manages key accounts to guarantee customer retention and cooperation expansion (upselling & cross selling ).
• Set up meetings with potential clients and listen to their requirements & needs.
• Prepare and deliver appropriate presentations on the provided services.
• Negotiate/close deals and handle complaints or objections.
• Ensure that all customer accounts are handled within the requirements and to the standards set and resolves escalated concerns to client satisfaction while taking preventive actions & periodical measures.
• Identify services improvements by remaining current on industry trends, market activities, and competitors.
• Gather feedback from customers or prospects and share with internal teams.
• Collaborate with team members to achieve better results.
• Create frequent reviews and reports with sales and financial data.
• Perform cost-benefit analyses of existing and potential customers.
• Aiming to achieve monthly or annual targets.

Requirements:

• Minimum 1- 3 years proven experience in sales/account management in localization & translation industry is a Must.
• Must be based in Canada.
• Experience in selling services (B2B).
• Proven track record in achieving sales targets in Localization industry.
• Strong business judgment with a track record of successful. negotiations and overall relationship
  management.
• Must be able to demonstrate exceptional personal skills.
• Thorough understanding of marketing and negotiating techniques.
• Self-motivated with a results-driven approach.
• Aptitude in delivering attractive presentation.