CS & Logistic Coordinator | 1 Year Contract | MNC Chemical

Office Location: Causeway Bay

Our client is over 100 years of history Canada-based listed chemical manufacturer in the world. Their global presence with over 1,000 employees across the regions of North America, Asia Pacific, Europe, and Latin America, with dynamic, multicultural, and caring working culture and environment.

Benefit:

• 15 Days Annual Leave
  
• Medical Insurance
• Contract End Bonus

Purpose of Role:

• To support Senior Customer Service Specialist in providing excellent customer service in SEA, ANZ regions
• To work closely with the Logistics team to ensure smooth order fulfillment for all deliveries
• To coordinate shipping documents and letters of credit in line with customer requirements timely and accurately
• To support the Logistics team in coordination and administrative duties
• To support the month-end closing process

Key Accountabilities:

• Customer Service: collect demand, update CS plan, prepare ship nominations and obtain confirmation from customers, monitor tank inventory plan
• Order Management: place orders to invoice in Oracle system, follow up orders, monitor, tracking of shipments, provide ETA updates to customers
• Documentation: prepare shipping documents, follow up PO and payments, support month-end closing reporting
• Logistics coordination: coordinate vessel vetting, spot purchase administration, demurrage follow-up
• Logistics support: Provide support on supply, purchasing and shipping matters

Qualifications & Experience

• 2-3 years working experience in freight forwarding
• Hands-on experience in shipping documents, understanding of INCOTERMS and demurrage
• Experience in handling L/C documents
• Experience in ERP, especially Oracle will be an advantage
• Stock accounting knowledge preferred
• Good command of written and spoken English (communication with overseas clients)
• Proficient in MS Office applications
• Willing to handle urgent tasks after office hours, under the occasional situation