Partner - Financial Services Practice

Management Consulting Firm

Location

Hanoi, VN

Budget

USD 300K-450K per annum

Job Responsibilities 

• Identifying clients business requirements / overall strategy and vision, and any opportunities for efficiencies in existing process / service design
  
• Undertaking extensive desktop and on-the-ground research on various aspects relevant to our current and potential clients viz. market sizing, competitive benchmarking across channels, products, customer experience, digital capabilities, customer servicing, etc.
• Developing draft pitch proposals including storyboarding, data analysis, opportunity sizing, proposed team composition, project costing and fee estimates
• Using tech, human-centred design thinking and innovative approaches to solve business needs.
• Participating in team problem solving efforts and offer ideas to solve client issues.
• Facilitating client workshops to complete current state assessment and providing basis for future state design and rollout planning.
• Conducting relevant research, data analysis, and create reports.
• Maintaining responsibility for quality, completion, and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations service delivery.
• Assisting in proposal development, as requested.
• Actively expanding consulting skills and professional development through training courses, mentoring, and daily interaction with Deloitte colleagues and clients.
• Influence teams, and individuals positively. Lead by example and provide equal opportunity for people to grow, develop and succeed.
• Delivers exceptional client service. Maximizes results and drives high performance from people while fostering collaboration across businesses and geographies.
• Manage diverse teams within a highly inclusive team culture where people are respected and valued for their contribution.
• Develop high-performing teams through challenging and meaningful opportunities and recognise them for the impact that they make.

Qualifications

• A Bachelor's degree or higher in Business, Finance, Strategy, Engineering, IT, Economics or related studies 
• MBA graduate is preferred
• Minimum of over 15 years working experience in the Consulting Industry and/or Financial Services Industry Banking institutions with a focus on Vietnam/SEA market.
  • Types of role led:
    • Digital transformation of within a bank
    • Transformation in company or bank i.e. sales and service transformation including customer journeys, service blueprints and process redesign
    • Strategy Consulting to define Target Operating Models and/or transformation to enable key drivers of change in banking (customer centricity, digitalization, growth, efficiency, regulatory change, sustainability)
    • Actuarial, risk, technology, digital, human capital related projects
    • Banking Cost Reduction, Efficiency, Automation, including Robotic Process Automation

• Knowledge of Southeast Asia market, the core trends and drivers, with proficiency in articulating regulatory, economic, technological, and business impacts on key institutions.
• Experience with budgetary responsibilities related to projects or resources.
• Experience in collaborating with cross functional teams to shape up and deliver new opportunities.
• Exceptional interpersonal, team building, and communication skills, showcasing executive presence with demonstrated ability to manage senior client stakeholders i.e. CXOs.
• Ability to build consensus and foster change in ambiguous settings.
• Commitment to professional excellence, as well as personal and professional growth.
• Drive, tenacity, client focused and results oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a prerequisite to fit to our short-term and long-term project assignment.