Timepieces & Fine Jewelry Specialist - Luxury Brand

Sales Management & Operations

• Effortlessly meet the monthly Timepieces & Fine Jewelry targets by collaborating with the Boutique team.
  • Regularly give the boutique manager and product manager quality input on collection performance and product quality issues.
  • Work with the product manager and boutique manager to promote difficult things and share them with the team. You can also do this by coordinating with the merchandising team or boutique management to sharpen attention and visibility.
• Uphold Ready-to-wear environment
  • When launching new products, collaborate with the boutique's visual merchandiser team and make sure displays are frequently changed.
  • proactive in collaborating with the marketing team on the consolidation of mid- and season-end stock
  • In order to improve visibility, advise the assistant boutique manager to keep the Timepieces & Fine Jewelry section clean at all times, both in front of and behind the scenes.
  • proactively share stock or offer transfers across boutiques while working with the stock team to coordinate requests for stock.
• help the fashion advisors showcase the collection to customers, paying particular attention to technical expertise

Client Understanding & Customer Service

• Be a spokesperson for our brand and share with them our brand's culture and values.
• create emotional ties with clients and long-lasting relationships with them
• Make sure that all customer support and post-purchase requests are processed in accordance with the rules.

Training

• Flash training and information updates for new launches should be done in-store.
• Coach, impart, and show team members your market expertise in clothes, watches, and fine jewels.
• Introduce new hires to the sector of watches and fine jewelry